Khang Nguyen
Khang Nguyen at Goodson Acura of Dallas

Khang Nguyen | Page 22

Service Advisor

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.9
244 Reviews

Languages Spoken

Vietnamese Vietnamese

4.9

244 Reviews

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244 Reviews of Khang Nguyen

December 08, 2017

Dealership Rating
Employee Rating

Waste of time Bought 4 tires from Goodson >1000. Service person said I had same road hazard warranty offered by dscount. Spent precious time I did not have haggling More

by Prichey
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Khang tried but outcome: my time was wasted

Dec 08, 2017

Goodson Acura of Dallas responded

Prichey, we’re terribly sorry it took extra time to get you squared away and sort through your warranty. We’re passing your  note along to our management for review. We appreciate your insight and hope you have a wonderful weekend.

December 06, 2017

Dealership Rating
Employee Rating

Oil Change and 60K Service Advisory I was greeted by Mr Khan Nguyen nicely and he acknowledged the oil change coupon price and explained everything in detail. Great job. I liked their cu More

by Gladias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2017

Goodson Acura of Dallas responded

Gladias, thanks for the feedback! We're pleased you enjoyed your oil change experience with Khan Nguyen and we look forward to assisting you again next time!

December 02, 2017

Dealership Rating
Employee Rating

Great and quick Service Khang was helpful and answered my questions honesty. The receiving staff was polite too. Service was quick. The only thing I noticed, a small drawb More

by Malmon PT
Recommend Dealer
Yes
Dec 03, 2017

Goodson Acura of Dallas responded

Malmon, thanks for the note! We're pleased that Khang was able to assist you and get you squared away. We'll definitely pass your note along regarding your wash experience and we'll get you fixed up on your next visit. Thanks again and enjoy the rest of your weekend!

October 10, 2017

Dealership Rating
Employee Rating

Quick & Easy Service was quick, thoroughly explained and had no issues! Khang did a good job of letting me know how much longer it would anytime he would pass by m More

by Myla0231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2017

Goodson Acura of Dallas responded

Myla, thank you for the kind note regarding your recent service with Khang! We appreciate your kind note and look forward to serving you again next time! Thanks again.

September 16, 2017

Dealership Rating
Employee Rating

Great service experience I took my RDX in for a car wash and it was about due for an oil change. They were able to also get the oil change done while I was there and I spent More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2017

Goodson Acura of Dallas responded

Dave, thanks for the positive feedback and mention of Khang! We appreciate you taking to time to stop by and let us know how we did during your oil change! Thanks again and see you next time!

August 17, 2017

Dealership Rating
Employee Rating

Routine service and two specific repairs needing attention Highest quality service and care for vehicles AND owners. Waiting room immaculate and well-stocked; loaner cars always available (so far, at least.) More

by J D Evans
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Valdez , Crystal Maldonado

Aug 18, 2017

Goodson Acura of Dallas responded

Thanks for the kind note! We're pleased we could earn those five stars from you with our service and hope you come back to see us in the future! Thanks again and have a great weekend!

July 26, 2017

Dealership Rating
Employee Rating

Great service Khang was very helpful and knowledgeable. I was offered a free loaner car while mine was being serviced. I'll be taking my Acura back in the future More

by Ang123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2017

Goodson Acura of Dallas responded

Thanks for the 5-star feedback regarding your experience with Khang. We appreciate you stopping by to let us know how we did. Let us know when we can assist you next! Thanks again!

June 19, 2017

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Employee Rating

Tops in service This is the best place I've ever had a car serviced, and Khang is, by far, the best service advisor I've ever met. Always knowledgeable and forthrigh More

by PaulN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2017

Goodson Acura of Dallas responded

Paul, thanks for taking the time to stop by! We're pleased you had a positive experience with us and look forward to serving you again next time! Thanks again!

June 14, 2017

Dealership Rating
Employee Rating

Unmatched Experience Taking my Acura MDX for service at Goodson Acura is almost like buying a new car. Every visit is a great and welcoming experience. Everyone is very fr More

by Mr. Juan Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2017

Goodson Acura of Dallas responded

Juan, thanks for taking the time to stop by and provide feedback! We're pleased you had a positive experience servicing your MDX with us and look forward to serving you again next time! Thanks again!

May 18, 2017

Dealership Rating
Employee Rating

Excellent service Took my car for emissions service light, reps explained me the issue and issued a loaner car and my car was fixed under warranty. Reps took care of me More

by kiran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Valdez

May 18, 2017

Goodson Acura of Dallas responded

Kiran, thank you for the feedback! We're pleased to see you had a 5-star experience with us. We appreciate the feedback. Thanks again and we'll see you next time!

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