Khalil Guissé
Khalil Guissé at Bill Jacobs BMW
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Khalil Guissé

Sales Support Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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4.9
56 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

Portuguese Portuguese

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4.9

56 Reviews

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56 Reviews of Khalil Guissé

March 28, 2025

Dealership Rating
Employee Rating

Stefan at Bill Jacob's BMW was awesome to work with. Very accommodating and able to work within our time frame. Have already recommended Stefan and Bill Jacobs BMW to some of our friends. We love our ne More

by gstrellner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stefan Malm

March 19, 2025

Dealership Rating
Employee Rating

This dealership had the model I was looking, stopped in and talked with Harry Gianos. He was extremely friendly and helpful, got me the information I needed quickly. Was one of the smoothest car purchase More

by mjevola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos

February 07, 2025

Dealership Rating
Employee Rating

Our buying experience at Bill Jacobs BMW was one of the best transactions we have ever had! We are new to BMW and we will be back! Our associate Jessica P was very attentive to ALL of my questions and alwa More

by Kelli W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Presniakovas

December 04, 2024

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Employee Rating

We had a wonderful experience in buying our new car at Bill Jacobs BMW. Everyone we encountered was friendly, knowledgeable and efficient. Our client advisor, Giselle Rico, listened well, helped us find t More

by kfavata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giselle Rico

December 02, 2024

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Employee Rating

I've had Jeff Hulsebus as my service advisor multiple times now and he always goes above and beyond, very pleased. Overall the service department at this dealership does good work, is fair, and offers a More

by Don F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hulsebus

November 18, 2024

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Employee Rating

Josh was excellent. The front desk was amazing. Good follow up, and they spent time teaching me how to use the car with a promised two week follow up. I recommend. More

by almost3am
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Schneider

October 17, 2024

Dealership Rating
Employee Rating

TLDR: Bill Jacobs sold me a vehicle with damage that I didn't notice for a few weeks and only offered me $100 to fix the problem, after admitting the vehicle was sold in that condition. Every employee I i More

by RV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jessica Presniakovas

Nov 14, 2024

Bill Jacobs BMW responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 357-1200 when you have a chance. Thank you, and we look forward to hearing from you.

Nov 14, 2024

RV responded

You had multiple chances to address my concerns, including Khalil allegedly talking to the sales manager about the issue. You guys have my information you know how to get a hold of me.

October 05, 2024

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Employee Rating

Easy to find , very friendly atmosphere,very courteous and professional,absolutely very clean well organized. More

by ramon5476
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2024

Dealership Rating
Employee Rating

Great purchasing experience and exceptional customer service. Stefan was an intentional with my time, an attentive listener and knowledgeable about the car. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stefan Malm

Nov 14, 2024

Bill Jacobs BMW responded

Hi Kevin, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2024

Dealership Rating
Employee Rating

I knew what I wanted and Jessica was determined to make it happen. We hit a few bumps in the road, but she got it done. I couldn’t be happier with her or my car. More

by rkelloggusmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

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