Khalil Ghanayem

So 2 weeks ago I got a car from Hicham and Khalil. I was super happy at 1st til I had to drive back to bring my car because the check engine light came on. And that was on 6/14/2024 and today is now 7 I was super happy at 1st til I had to drive back to bring my car because the check engine light came on. And that was on 6/14/2024 and today is now 7/1/2024 and I have not heard from them about what is going on with my car and it’s almost time to pay my 1st car payment and I haven’t even showed my car off. This is the 2nd vehicle I have purchased with them. The only reason I went back is because of the flawless experience I had the 1st time but after this I’m probably never coming back here again. The people there now are not like before. He didn’t even give me gas with my new car purchase. This is just crazy. More

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I came in really stressed looking for a car for my Son after speaking with Hicham he knew exactly our needs. I am so pleased with his input and knowledge in getting my son the perfect car! Thank you Hicha after speaking with Hicham he knew exactly our needs. I am so pleased with his input and knowledge in getting my son the perfect car! Thank you Hicham! More

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Brandon was extremely helpful, excited for my new purchase! Quick and easy process! Definitely will be back. purchase! Quick and easy process! Definitely will be back. More

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Joe helped and reassured me on all of the questions I had no matter how simple or crazy the questions were . no matter how simple or crazy the questions were . More

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Our salesman Jordan was outstanding . He helped guide us through the car buying process and was very patient and honest with helping us find the right car . We told him our budget and we He helped guide us through the car buying process and was very patient and honest with helping us find the right car . We told him our budget and we was able to pick out a few cars and found the right car to best fit our family.i definitely will recommend auction direct and for anyone to go to Jordan who is looking for a car . Thank you Jordan for all your help we love our car . You made sure we walked out with a car today and we are very blessed and thankful . More

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Today’s experience was great Jordan was a joy to work with . Was very helpful and knowledgeable about everything I need to know. with . Was very helpful and knowledgeable about everything I need to know. More

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Osiris was AMAZING! ! She was super patient and helpful. She was also able to work with my circumstances which was a major relief and I loved her dedication to getting m ! She was super patient and helpful. She was also able to work with my circumstances which was a major relief and I loved her dedication to getting me the perfect car. Definitely would rate 10/10 !!! More

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I recently had the pleasure of purchasing a car at ADUSA in Raleigh, and my experience was nothing short of exceptional. From the moment I stepped into the facility, I was impressed by the organization and in Raleigh, and my experience was nothing short of exceptional. From the moment I stepped into the facility, I was impressed by the organization and cleanliness, creating a welcoming and calming atmosphere. One of the highlights of my visit was the outstanding service provided by Joe. Not only did he prove to be remarkably knowledgeable about the vehicles on offer, but he also went above and beyond to ensure that every aspect of my purchase was just right. Joe's dedication and commitment to customer satisfaction were evident throughout the entire process. What truly set Joe apart was his willingness to go the extra mile. After the purchase, he took it upon himself to ensure that my new car received a thorough detailing and even made sure to include floor mats, demonstrating a level of care and attention to detail that is rare to find. Joe's efforts did not go unnoticed, and it's clear that he puts his heart into his job. His professionalism and genuine concern for the customer make him an asset to ADUSA. Thanks to Joe, I not only drove away with a fantastic car but also with the confidence that I made the right choice in dealership. If you find yourself in Raleigh and are in search of a dealership that values customer satisfaction and employs individuals like Joe Peoples, I highly recommend ADUSA. When you visit, be sure to ask for Joe – you won't be disappointed. I, for one, will definitely be returning for any future automotive needs. More

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Seems like a well organized dealership. Only complaint is I was promised that floor mats would be provided to me after the purchase (floor mats had been taken out of the car). There were Only complaint is I was promised that floor mats would be provided to me after the purchase (floor mats had been taken out of the car). There were many text messages to the sales person and his manager for may weeks after the sale and after more than 2 months I still did not floor mats, just still a promise I would get them. Eventually the sales person and his manager quit replying to my messages and still no floor mats. Is is really that hard to just do what you said you were going to do? At one point the sales manager told me "I could just buy them online, they are not very expensive". This put a sour taste to otherwise a routine transaction. I would say don't believe any promises that are not in writing with Auction Direct. Finally after calling the sales department manager (the boss's boss) 3 months after the sale, he said he would send a check to me to cover the floor mats. Even this promise did not happen and I had to call him again and inquire 1 month later. He said something like "oh yes I thought I put that request in". Check finally came for floor mats over 3 months later. More

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I had a very good experience, especially with my sales person, and will recommend Auction Direct. My only negative feedback is I didn’t care for how the only interest rate info provided to me was tied to person, and will recommend Auction Direct. My only negative feedback is I didn’t care for how the only interest rate info provided to me was tied to the purchase of an extended warranty. After the sale, upon reflection, it felt shady. I would have preferred to see figures with and without a warranty. More

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