They want to sell car’s but service after that not so
good. I have never had an oil change take 2 1/2 hours before. They can’t even get the persons name right that brought the car in.
good. I have never had an oil change take 2 1/2 hours before. They can’t even get the persons name right that brought the car in.
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by ECKSTEIN0
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Garza, Jeremy Tou
Jul 15, 2022 -
Lithia Hyundai of Anchorage responded
Hello,
Thank you for bringing this to my attention. It is unfortunate to hear about your experience and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the number provided below.
Jeremy Tou
907-762-5131
General Service Manager
The Service shop was very quick with the LOF on my
vehicle. Also appreciate the Uber service.
vehicle. Also appreciate the Uber service.
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by mpollitt
Verified Customer
Verified Customer
Jul 14, 2022 -
Lithia Hyundai of Anchorage responded
Hi,
We appreciate your review! We are happy to hear that our team was able to provide you with a quick experience. We hope to work with you again soon!
I am a return customer.
I have purchased three cars from this dealership. I continue to have my vehicles service at this dealership. They are friendly, knowledgeable, and he
I have purchased three cars from this dealership. I continue to have my vehicles service at this dealership. They are friendly, knowledgeable, and helpful.
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by SELENA.BAILEY6
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Garza, Philip Reeve
Jul 13, 2022 -
Lithia Hyundai of Anchorage responded
Hi Selena,
Thank you for the review! We are glad you had a helpful experience with us. We hope to see you again soon!
Great, fast and accommodating service.
They were all friendly and got my car done as quick as possible per request!
They were all friendly and got my car done as quick as possible per request!
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by KATRINACRAWFORDAK
Verified Customer
Verified Customer
Other Employees Tagged:
Christian is phenomenal!
Jul 13, 2022 -
Lithia Hyundai of Anchorage responded
Hi,
We appreciate the review! We look forward to seeing you again soon here at Lithia Hyundai of Anchorage.
Dropped off my car around 9 am and they did great with my
car. Friendly service 😉
car. Friendly service 😉
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by cassrabb
Verified Customer
Verified Customer
Jul 12, 2022 -
Lithia Hyundai of Anchorage responded
Hi,
We appreciate the review! We are happy to hear that you had a friendly experience with us! We hope to see you again soon!
Easy to get in contact with.
Maintains level of communication during my appointment. Great service.
Maintains level of communication during my appointment. Great service.
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by Katey
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy
Jul 11, 2022 -
Lithia Hyundai of Anchorage responded
Hi Katey,
Thank you for the review! We are glad our team was able to provide you with great service! We hope to work with you again soon!
Great dealership!
The service center is always speedy and communicative with me and I can always get reliable services.
The service center is always speedy and communicative with me and I can always get reliable services.
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by 02collins.bryan
Verified Customer
Verified Customer
Jul 06, 2022 -
Lithia Hyundai of Anchorage responded
Hi,
Thank you for the review! It is a pleasure to hear that our team was able to provide you with a quick and efficient experience! We look forward to seeing you again soon!
I've been dealing with a bad sensor still covered under
warranty, and a year later it's still not fixed. Although, the people have been phenomenal, and I'm sure supply chains have also been an issue, it's
warranty, and a year later it's still not fixed. Although, the people have been phenomenal, and I'm sure supply chains have also been an issue, it's still the fact that my vehicle has not been fixed. And it's all due to a sensor reprogramming problem
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by Jo_roselle06
Verified Customer
Verified Customer
Jul 06, 2022 -
Lithia Hyundai of Anchorage responded
Hello,
Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below.
Jeremy Tou
jtou@lithia.com
General Service Manager
Not a very friendly interaction and they seemed to maybe
be overbooked and stressed. The process was fine but nothing stellar. I won’t likely come here for service again if other options exist.
be overbooked and stressed. The process was fine but nothing stellar. I won’t likely come here for service again if other options exist.
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by ALISHADANIELLE08
Verified Customer
Verified Customer
Jul 06, 2022 -
Lithia Hyundai of Anchorage responded
Hello Alisha,
Thank you for sharing your experience. Our goal is to provide customers with a respectful experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below.
Jeremy Tou
jtou@lithia.com
General Service Manager
I could set up scheduling date and time to bring my car
to have my oil changed using text messaging. I had a comfortable place to wait for technicians to replace my oil, check tire air, replace my windshie
to have my oil changed using text messaging. I had a comfortable place to wait for technicians to replace my oil, check tire air, replace my windshield wipers. Very good care 😃
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by BarbE
Verified Customer
Verified Customer
Jun 30, 2022 -
Lithia Hyundai of Anchorage responded
Hi,
Thank you for the review! We are glad you had a great experience with us! We hope to see you again here at Lithia Hyundai of Anchorage!
Jul 01, 2022 -
Lithia Hyundai of Anchorage responded
Hi,
Thank you for the review! We are happy to hear that you had a great experience with us here at Lithia Hyundai of Anchorage! We look forward to working with you again soon!