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Kevins Mercedes

Overview Reviews (384) Inventory (217)

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Kevins Mercedes

Kevins Mercedes | Page 23

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.3

384 Reviews

Overview Reviews (384) Inventory (217)

Dealership Experience

6 yrs, 6 mos

Industry Experience

8 yrs, 1 mo

Languages Spoken

English

Spanish

4.3

384 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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384 Reviews of Kevins Mercedes

July 28, 2022

Dealership Rating

Employee Rating

They do a good job And inform the customer what their car would need. May they continue to have a good service. would need. May they continue to have a good service. More

by Stephanny

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 28, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for your 4-star review, Stephanny. Here at Lithia Hyundai of Anchorage, we strive to provide our customers with an informative service appointment so that they drive away from our dealership satisfied. If you have any questions, we're happy to help.

July 28, 2022

Dealership Rating

Employee Rating

The staff were extremely helpful in discussing the options and helping me create a service plan for my vehicle. I really appreciated that the most. options and helping me create a service plan for my vehicle. I really appreciated that the most. More

by FURFACE20032009

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza, Jeremy Tou

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Jul 28, 2022 -

Lithia Hyundai of Anchorage responded

Thank you so very much for sharing this gratifying review of your experience at our dealership on DealerRater. Our Service Department is joyful to read that you had such an informative and productive encounter here at Lithia Hyundai of Anchorage. We greatly appreciate you being our valued customer.

July 27, 2022

Dealership Rating

Employee Rating

They went above expectations and fix more then expected at no cost. I will come back for additional work when needed at no cost. I will come back for additional work when needed More

by Rafcaf1975

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza

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Jul 28, 2022 -

Lithia Hyundai of Anchorage responded

Nothing makes our day brighter than knowing our Service Team is going above expectations for our amazing customers. We look forward to working with you again here at Lithia Hyundai of Anchorage.

July 27, 2022

Dealership Rating

Employee Rating

Very good customer service. The service was prompt and keep me posted everytime. The management made a follow up text message to make sure that I got the service I want and if t The service was prompt and keep me posted everytime. The management made a follow up text message to make sure that I got the service I want and if the company accomplished it accordingly. This made me feel a valued customer! Thank you for a consistent great customer service. More

by MIJLOSREBREG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Blayke Mccarthy, Ian Chase , Jeremy Tou

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Jul 27, 2022 -

Lithia Hyundai of Anchorage responded

We are thrilled to have you as a valued customer here at Lithia Hyundai of Anchorage! It is our pleasure to have provided you with great care during your servicing appointment with us, as well as to keep you updated. Please let us know if we can assist you any further and we look forward to providing you with more 5-star experiences.

July 25, 2022

Dealership Rating

Employee Rating

I am very pleased with the staff and the treatment I get and how well they do with my vehicle. and how well they do with my vehicle. More

by JASNICLOY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza, Jeremy Tou

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Jul 26, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for trusting us with your vehicle and choosing Lithia Hyundai of Anchorage. We appreciate your perfect star review, and our Service Team will always be here to assist you with any future needs.

July 23, 2022

Dealership Rating

Employee Rating

The employees was very friendly , helpful and responsable they call me to let me know. What was going on with my car . they call me to let me know. What was going on with my car . More

by elizabethr37@yahoo.com

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Tou

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Jul 25, 2022 -

Lithia Hyundai of Anchorage responded

Hi Elizabeth, We appreciate the review! It was a pleasure to work with you here at Lithia Hyundai of Anchorage! We hope to see you again soon!

July 18, 2022

Dealership Rating

Employee Rating

Professional competent, have good presence, adjusts to matters, will figure out the way And the place is clean matters, will figure out the way And the place is clean More

by WRGWAY.HOLBROOK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza, Jeremy Tou

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Jul 19, 2022 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review! We are glad you had a professional time with our team! We look forward to working with you again!

July 18, 2022

Dealership Rating

Employee Rating

Super fast and easy and knowledgeable. I love the convenience and location. Will always use them! I love the convenience and location. Will always use them! More

by OLIVIA.SPIEZIO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza, Jeremy Tou

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Jul 18, 2022 -

Lithia Hyundai of Anchorage responded

Hi Olivia, Thank you for the review! We are happy that your experience was fast and easy! We look forward to working with you again soon!

July 15, 2022

Dealership Rating

Employee Rating

Best service I've ever had! Love my Sonata and the customer service. The guys are knowledgeable and very helpful. Love my Sonata and the customer service. The guys are knowledgeable and very helpful. More

by d.e.osterhaus

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Brookins, Ian Chase , Justin Adams, Kevin Garza, Jeremy Tou

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Jul 15, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a great time working with us. We can't wait to see you again!

Jul 16, 2022 -

d.e.osterhaus responded

As I said, great service! Thanks guys!!

July 14, 2022

Dealership Rating

Employee Rating

Service was completed and was picked up by service provider. Bill was ready with discounts included. Car runs great. Question was answered regarding oil change scheduled. Thanks. provider. Bill was ready with discounts included. Car runs great. Question was answered regarding oil change scheduled. Thanks. More

by Carolyn Matthews

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jul 14, 2022 -

Lithia Hyundai of Anchorage responded

Hi Carolyn, Thank you for the review! We are happy to hear your vehicle is running great! We look forward to seeing you again soon!

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