Kevins Mercedes | Page 18

Great dealership. Friendly, efficient, helpful. Takes time to answer all the customer’s concerns and questions Friendly, efficient, helpful. Takes time to answer all the customer’s concerns and questions More

by MDIICAMEL Verified Customer Verified Customer

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Outstanding customer service, they got me in on short notice and provided excellent service. Have always enjoyed bringing my vehicle to them for service. notice and provided excellent service. Have always enjoyed bringing my vehicle to them for service. More

by Gil Verified Customer Verified Customer

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Quality and timely oil change services also gave excellent review of status of brakes and tires excellent review of status of brakes and tires More

by Gary Verified Customer Verified Customer

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Wonderful service. Fast and efficient. When you buy a car from Lithia Hyundai, they take good care of you. Kudos to the crew!! Fast and efficient. When you buy a car from Lithia Hyundai, they take good care of you. Kudos to the crew!! More

by BUNZAI29 Verified Customer Verified Customer

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After reading the reviews online I was a little skeptical about what I might experience when I took my car in for service. I was impressed with the representative who took my information and assisted me with about what I might experience when I took my car in for service. I was impressed with the representative who took my information and assisted me with getting the car serviced. I was disappointed that the appointment was actually for a recall notice and not for routine service However they did manage to change the oil that was needed. I will have to make another appointment for other routine service checks. The representative who checked me out impressed me by addressing me by my name when he was not even there representative who greeted me when I came in to drop the vehicle off. I was completely satisfied with the service I received. More

by Sally Verified Customer Verified Customer

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Great dealership made the purchase in this micro chip nightmare word a easy successful purchase. nightmare word a easy successful purchase. More

by Tb Verified Customer Verified Customer

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Super helpful and knowledgeable staff makes any visit convenient and easy. The service department works extremely hard to meet customer expectations. convenient and easy. The service department works extremely hard to meet customer expectations. More

by Keith W. Verified Customer Verified Customer

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I scheduled my appointment 17 days in advance via some crazy text this number then they call you back 2 days later nonsense. My original appointment was for a transmission service and oil change I receive crazy text this number then they call you back 2 days later nonsense. My original appointment was for a transmission service and oil change I received a phone call 48 hrs before my appointment notifying me that they couldn't do my transmission service but would still perform my oil change. I arrived 15 minutes early armed with mileage in hand. I was told my service would be approximately an hour. At an hour and 20 minutes I went back to the desk because I thought my car was out there and ready However I discovered they hadn't even taken it back!!! My husband had been waiting at the airport for pick up so I had to leave without the service done. No one communicated to me anything amd while I was in the waiting room a man came in saying his car had been in the service department since JANUARY amd he was asking for the GM who refused to come see him and a woman was at the desk speaking about suing. I've never struggled this much with the dealer it was a very disappointing trip. More

by Catrina Verified Customer Verified Customer

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Service department was polite and helpful. And…got my car in and out in the time promised! And…got my car in and out in the time promised! More

by Trudy Verified Customer Verified Customer

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My service manager was knowledgeable and professional. Answered all my questions promptly and concisely with assurance Answered all my questions promptly and concisely with assurance More

by MJ Verified Customer Verified Customer

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