Kevin Tucker
Service Coordinator
Bob Johnson Chevrolet, Buick, GMC Truck
7000 W Main Rd
Le Roy, NY 14482
Dealership Experience
6 yrs, 4 mos
Industry Experience
26 yrs, 2 mos
48 Reviews
Write a Review48 Reviews of Kevin Tucker
May 05, 2021
i have always bought my new cars there, even my last used car I bought there, in 2017, a 2014 Equinox. Great car. Also have a 2012 Sonic I bought there new. They get all my business including service. Not an car I bought there, in 2017, a 2014 Equinox. Great car. Also have a 2012 Sonic I bought there new. They get all my business including service. Not anymore. Last few times all they want to do is the work I ask for, and recommend thousands of dollars more each time I go. This last time (today) took in for loud exhaust system. I looked at it myself, all looked good except middle muffler (resinator) part at NAPA $61.00. They said they had to replace all because that is all GM sells, not the individual parts. So it would be $1500.00. After I called them back, they also said I needed breaks, just after passing inspection there in April, since April maybe at most 1,000 miles. I am taking it elsewhere for the first time. They will only get work if its warrenty, from me in the future. Liked it a lot better when it was LeRoy Motors, Bob Johnson, ruined it. More
Other Employees Tagged: Jim Macaluso, Mark Tomasino, Hailey Tharnish
July 02, 2019
Inspection, Oil Change Called & got in next day! Got to service early & they got me right in. Barely a wait at all. Employees very nice & friendly. Talked with Shelley a bit Called & got in next day! Got to service early & they got me right in. Barely a wait at all. Employees very nice & friendly. Talked with Shelley a bit too! nice lady! More
Other Employees Tagged: Mark Tomasino , Shelley Gillman
June 30, 2019
Lube oil and filter Got there got service right a way and the truck was done before they said it would be good job and the dealership has a comfortable waiting area with Got there got service right a way and the truck was done before they said it would be good job and the dealership has a comfortable waiting area with some refreshments More
May 29, 2019
Oil change was done quick and right. Very courteous and Professional. Very clean and orderly office. They honored a coupon that saved me about $10. They explained what service I would nee Very courteous and Professional. Very clean and orderly office. They honored a coupon that saved me about $10. They explained what service I would need soon. More
May 07, 2019
New car I have dealt with this dealership & previous owners since 1984. Great team of people who work with you to get the vehicle you need & want. I have dealt with this dealership & previous owners since 1984. Great team of people who work with you to get the vehicle you need & want. More
Other Employees Tagged: Daryl Griswold, Jim Macaluso, Mark Tomasino, Hailey Tharnish
May 05, 2019
Side sensors Problem was handled promptly, solved and made right. They know what they are doing! Swift service, made to feel like a valued customer. Will look to J Problem was handled promptly, solved and made right. They know what they are doing! Swift service, made to feel like a valued customer. Will look to Johnson for a new car. More
Other Employees Tagged: Tom Macey
April 30, 2019
Best dealership The best dealership around. Drive to Bob Johnson's in Leroy for the best deals and wheels. They really are the best car dealership ever. The best dealership around. Drive to Bob Johnson's in Leroy for the best deals and wheels. They really are the best car dealership ever. More
Other Employees Tagged: Jim Dykstra, Mark Tomasino, Hailey Tharnish , They are all amazing
April 09, 2019
Efficient very courteous and helpful I went to Bob Johnson because I needed an oil change at that time I knew I would have to return due to my inspection would be effective in the month o I went to Bob Johnson because I needed an oil change at that time I knew I would have to return due to my inspection would be effective in the month of April, a matter of 2 week the service department went ahead and did the inspection at that time so it would not be necessary for me to return in the 2 week appt. I did not have to wait long to have all done my car is safe and I have not had any problems. More
Other Employees Tagged: Jim Dykstra, Tom Macey, Mark Tomasino
March 31, 2019
Service Clean Service area. Friendly, knowledgeable, and professional staff. Reasonable pricing. Service area is easy to get in and out of. Minimal waitin Clean Service area. Friendly, knowledgeable, and professional staff. Reasonable pricing. Service area is easy to get in and out of. Minimal waiting was required during this visit. More
Other Employees Tagged: Mark Tomasino
March 13, 2019
It was ok The inspection went good. Had it in for oil change and tire rotation, asked about 50000 mile services that might need to be done didn’t get any answer The inspection went good. Had it in for oil change and tire rotation, asked about 50000 mile services that might need to be done didn’t get any answer just kind of a shrug of the shoulder. So was disappointed with that but very timely on the service work they did. More
Other Employees Tagged: Mark Tomasino, Hailey Tharnish