Kevin Sickler

After purchasing Four tires through Victory Toyota for our 2019 Tundra, we experienced side—wall cracking slightly after one year. The service department was extremely unhelpful and provided absolutely no our 2019 Tundra, we experienced side—wall cracking slightly after one year. The service department was extremely unhelpful and provided absolutely no customer service when we requested assistance regarding the sale of faulty tires from their establishment. After four months of going back and forth with the service department we were punted to the tire manufacturer. Not only were we extremely disappointed with the service department, we were treated disrespectfully and completely unvalued. We will never again be purchasing tires through Toyota again. We have been customers since 2003, and are ashamed of the service department and its failure to actually deliver customer service. More

by NCHASE09 Verified Customer Verified Customer

Report | Print

Simple, easy and a pleasure to work with. Service was quick and was completed by the time promised Service was quick and was completed by the time promised More

by kevin.sickler Verified Customer Verified Customer

Report | Print

Service representative, Brett Lafayette was very knowledgable and helpful. He deserves a 5-star rating for how he has assisted me on multiple visits. knowledgable and helpful. He deserves a 5-star rating for how he has assisted me on multiple visits. More

by LSEEMAN Verified Customer Verified Customer

Report | Print

Very clean and inviting. From the moment you drive in until you are finished and driving out, everyone was friendly, professional, and knowledgeable. Jesse Milligan was a con From the moment you drive in until you are finished and driving out, everyone was friendly, professional, and knowledgeable. Jesse Milligan was a consummate professional that made you feel at home immediately. I brought two cars in, in the same day and was treated extremely well both times. Jesse went above and beyond. More

by JOHNNYMIKE1 Verified Customer Verified Customer

Report | Print

It took 2 hours for an oil change, they promise one hour or it’s free but they didn’t offer me free , disappointed, or it’s free but they didn’t offer me free , disappointed, More

by apinc0 Verified Customer Verified Customer

Report | Print

Victory Toyota always handles my needs for all of our New Toyota Vehicles Purchased through them. They take care of my family well. Thanks. Keep up the great service. Toyota Vehicles Purchased through them. They take care of my family well. Thanks. Keep up the great service. More

by STALLONE642004 Verified Customer Verified Customer

Report | Print

I had a coupon a d it said adjust all fluid levels and it was not done. They only filled up the windshield wiper fluid. I noted that in my survey and had zero response. was not done. They only filled up the windshield wiper fluid. I noted that in my survey and had zero response. More

by ELKE_ADELHEID Verified Customer Verified Customer

Report | Print

Good service. I always bring my car to Victory Toyota when I need routine service. I always bring my car to Victory Toyota when I need routine service. More

by DAHATTORI Verified Customer Verified Customer

Report | Print

I always get such great and efficient service from your maintenance. Brett is great! Thank you maintenance. Brett is great! Thank you More

by joe@pgtravel.com Verified Customer Verified Customer

Report | Print

repairs completed in 2 hours for recall repair estimate of 1.5 hours. That was OK. Unfortunately repair status app never worked or showed my car status of 1.5 hours. That was OK. Unfortunately repair status app never worked or showed my car status More

Report | Print