Kevin Shaffer
Kevin Shaffer at Lancaster Hyundai
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Kevin Shaffer

Sales

Lancaster Hyundai

5260 Main Street
East Petersburg, PA 17520

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Kevin Shaffer

November 08, 2024

Dealership Rating
Employee Rating

The people there are great. Its always a warm welcome . Service is number one and you dont have to wait all day to get something done. Love that place. Great people work there More

by Bgillis1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clark Adams

Nov 11, 2024

Lancaster Hyundai responded

Thank you for sharing your experience with us at Lancaster Hyundai! We're delighted to hear that our team provided a warm welcome and efficient service. We appreciate your support and look forward to seeing you again soon!

November 05, 2024

Dealership Rating
Employee Rating

Very bad service of Hyundai of Lancaster they don’t check nothing of the vehicle horrible service More

by Katiuska
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clark Adams

Nov 06, 2024

Lancaster Hyundai responded

Katiuska, I'm disappointed to see this feedback and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Michael Kilgore - Service Manager - 717-569-6467 ext. 1100

September 18, 2024

Dealership Rating
Employee Rating

It was my first time going to this dealership in Pennsylvania very professional very kind prices are reasonable the job was done in a very reasonable amount of time would definitely recommend it and More

by LWutke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clark Adams

Sep 18, 2024

Lancaster Hyundai responded

We're delighted to hear you had a great experience at Lancaster Hyundai! Thanks for the recommendation and we look forward to assisting you with your next Hyundai purchase.

September 18, 2024

Dealership Rating
Employee Rating

Everyone was great very helpful work was done on time did not have a long wait More

by Nov1149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clark Adams

Sep 18, 2024

Lancaster Hyundai responded

Thank you for visiting our team here at Lancaster Hyundai! We appreciate your positive feedback and hope to see you again in the future!

September 04, 2024

Dealership Rating
Employee Rating

Everyone was very friendly, professional and helpful from the beginning of just looking til driving off the lot in my new Tucson. More

by eam1192
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zac Horst-sales consultant, definitely 5stars

Sep 04, 2024

Lancaster Hyundai responded

Thank you for sharing your experience! We're delighted to hear that our team at Lancaster Hyundai provided friendly and professional service from start to finish. Enjoy your new Tucson!

August 21, 2024

Dealership Rating
Employee Rating

Treat me with respect and answer my questions great hospitality made me feel like home More

by eli.abdelmassih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Delk

Aug 21, 2024

Lancaster Hyundai responded

We're glad you felt at home here, Eli! Thank you for leaving the Lancaster Hyundai team five stars!

July 26, 2024

Dealership Rating
Employee Rating

Your repair service is terrible concerning scheduling. It makes me reconsider if I want to buy hyndai again. They need to hire more techs and have 2 shifts. 3 weeks out is not satisfactory if u rely on More

by Chevyman9190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clark Adams

Aug 13, 2024

Lancaster Hyundai responded

We're sorry to hear about your experience with our repair service and sales team. We understand how frustrating it can be when scheduling is not timely, especially for urgent repairs. Additionally, we aim to provide fair pricing and regret that you felt overcharged for the fuse replacement. Your feedback is valuable as we strive to improve our services; please reach out so we can address these concerns directly. Thank you, Michael Kilgore - Service Manager - 717-569-6467 ext. 1100

Aug 14, 2024

Chevyman9190 responded

Ok what are you going to do about this scheduling problem?? Acknowledging it is fine but what are doing about it!!

July 18, 2024

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Employee Rating

Lancaster Hyundai is a nice Dealership they treat people good I have a good experience with them More

by TrishHassinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David arters

Jul 19, 2024

Lancaster Hyundai responded

Trish, thank you for the wonderful feedback about our Lancaster Hyundai team! It's our privilege to serve you and we look forward to continuing to do so in the future!

July 18, 2024

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Employee Rating

The Repair and service was done in timely fashion. The Experience was much better than expected. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clark Adams

Jul 19, 2024

Lancaster Hyundai responded

Dan, thank you for sharing your experience! We appreciate you trusting the Lancaster Hyundai team with your vehicle's repair and hope you won't hesitate to reach out if we can be of service again in the future!

June 13, 2024

Dealership Rating
Employee Rating

I found every member of the team to be attentive and dedicated to ensuring that our buying experience was as satisfying as it could be! More

by gtyoung4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clark Adams , Rick Delk

Jun 13, 2024

Lancaster Hyundai responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Lancaster Hyundai made your buying process satisfying and enjoyable. Safe travels in your new vehicle!

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