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Kevin Scesney
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174 Reviews
174 Reviews
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174 Reviews of Kevin Scesney
September 30, 2024
This dealership is horrible. The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even when there are no customers to serve. Plenty of personal with Toyota shirts on but if it’s not “their department “ they just shrug their shoulders and don’t care. There is no parts counter available. Employees just call someone, somewhere, and nothings happens. Customer Relationship Manager was useless too! I own 4 Toyota’s but they treat you like garbage anyway. All employees I came in contact had a serious “I really don’t care attitude “. More
by Tg
Other Employees Tagged: Paul Swenarton, Rich Mootz, Mike Olson, Ruben Arcila, Kervis Reyes, Steven Taveras, Richard Venerus, Gary Peralta, Geoffrey Suasnavas , Lynn Melina
Verified CustomerJune 21, 2024
They didn't want to change my brakes though. I was asked to return at another date. I was asked to return at another date. More
by AWAAJOSEPH
Other Employees Tagged: Rich Mootz, Mike Olson, Kervis Reyes, Steven Taveras, Richard Venerus, Gary Peralta, Geoffrey Suasnavas
June 19, 2024
Other than the long wait on Monday, I am proud I changed to this dealership for service. Outstanding! to this dealership for service. Outstanding! More
by TELE2046
Other Employees Tagged: Rich Mootz, Mike Olson
June 19, 2024
Kevin was very pleasant and easy to work with. The work was completed in time as promised. DCH has great set up service department and all employees I interfaces were great. The work was completed in time as promised. DCH has great set up service department and all employees I interfaces were great. More
by dhulesiab
June 19, 2024
The people in the service area are very friendly and knowledgeable. The new service area is too small and doesn’t include a car wash. knowledgeable. The new service area is too small and doesn’t include a car wash. More
by SABRIAELLIS8
Other Employees Tagged: Rich Mootz
June 18, 2024
Worst service ever did. Don’t recommend for anyone. damaged my vehicle . Tries to get rid of me. Don’t recommend for anyone. damaged my vehicle . Tries to get rid of me. More
by Dash
Other Employees Tagged: Mike Olson
June 18, 2024
Great service group to work with - responsive, professional, and efficient! Easy to schedule on-line at website or telephone. professional, and efficient! Easy to schedule on-line at website or telephone. More
by Ilona.lachina
Other Employees Tagged: Rich Mootz, Mike Olson, Kervis Reyes, Steven Taveras, Richard Venerus, Gary Peralta, Geoffrey Suasnavas
June 16, 2024
They should have a Supervisor or a Master Tech to check the work that’s done by these Technicians before the car is released to the customer. I Received my vehicle and noticed the Safty Cover underneath t the work that’s done by these Technicians before the car is released to the customer. I Received my vehicle and noticed the Safty Cover underneath the vehicle in the front under the bumper was hanging down. There were screws missing… and the screws tht were there were half way screwed in. This is Unacceptable. More
by tishawh
June 16, 2024
Efficient, communicates well with customers. Friendly atmosphere, clean and comfortable waiting area has a service system to get customers in and out as soon as possible Friendly atmosphere, clean and comfortable waiting area has a service system to get customers in and out as soon as possible More
by dnlswartz
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