Kevin Sarrafieh

Rude salepeople, worse finance staff. They act like they are your best friend until you sign the contract. Once you do, they treat you like garbage. are your best friend until you sign the contract. Once you do, they treat you like garbage. More

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Good Experience Slightly disappointed. Agreed to purchase the car on Saturday and gave a deposit. Came back on Tuesday and none of the paperwork had been completed Slightly disappointed. Agreed to purchase the car on Saturday and gave a deposit. Came back on Tuesday and none of the paperwork had been completed and the finance manager handling my matter was out for the day. The other finance manager was busy, so I told my salesman, Gino, that I would be back on Tuesday. Just after I left I got a call from the finance person that they could help me now. Came back, and felt extremely rushed with the paperwork and especially the extended warranties. I left the car there and called Wednesday and wanted to go over the warranties I purchased and the finance manager sat down with me and deleted those that I would not likely use. Went to take the car home and even those this was a CPO car, the sim card was missing. I was told they would take care of it. Received a call today from the first finance guy to assure everything was fine and when I mentioned the SIM card they knew nothing about it. Hopefully they will resolve this issue shortly. The Best part is I owned an S6, and I am glad to know that Broc is still with this dealer. More

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Expectations of sales process met Sales staff met with seemed inexperienced, not as knowledgeable of product. Chris got the job done, but was seemingly not as people comfortable. Di Sales staff met with seemed inexperienced, not as knowledgeable of product. Chris got the job done, but was seemingly not as people comfortable. Did not see we needed more interaction, info of process and vehicle technical assistance. Though pleased with the deal we were very frustrated with the sales support. More

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Excellent Service I had a good experience with sales staff at Audi Pacific. The transaction was haggle free, and they followed through the lease process. I appreciate I had a good experience with sales staff at Audi Pacific. The transaction was haggle free, and they followed through the lease process. I appreciated the quick negotiation and closing process. More

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Took delivery of an etron Really good experience, had a BMW i3 that had an expiring lease, Kevin, my sales guy at Pacific Audi handled turning in the BMW, I have to mention So Really good experience, had a BMW i3 that had an expiring lease, Kevin, my sales guy at Pacific Audi handled turning in the BMW, I have to mention South Bay BMW was really unpleasant to deal with, but Kevin handled turning over the i3 for our new Audi E tron which is an AMAZING vehicle. I have purchased several cars from Pacific Audi, and the have a customer for life with me. More

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Quick and easy. Very responsive and helpful. Paid attention to my needs. Found the car with options I wanted same day. Friendly and thoughtful experience. Recommend K Very responsive and helpful. Paid attention to my needs. Found the car with options I wanted same day. Friendly and thoughtful experience. Recommend Kevin to anyone More

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Superb customer service! This dealership provides professional, efficient service. My sales agent was well informed and made the experience smooth and seamless. I would HIGHL This dealership provides professional, efficient service. My sales agent was well informed and made the experience smooth and seamless. I would HIGHLY recommend Kevin Saffafieh! More

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2nd round of buyin cars. Kevin always does a great job of working with us. This is the 2nd time I have bought 2 cars from him. Great experience with Kevin. Kevin always does a great job of working with us. This is the 2nd time I have bought 2 cars from him. Great experience with Kevin. More

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Thank you Kevin! We enjoyed working with Kevin. He was easy to work with and very professional. I appreciated the extra time he took to go over everything and make s We enjoyed working with Kevin. He was easy to work with and very professional. I appreciated the extra time he took to go over everything and make sure we were satisfied with the car and the process. More

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Great experience Had a great experience purchasing my CPO A6 with Kevin. Thomas was great as well. Everyone was friendly and accommodating! Will recommend to friends a Had a great experience purchasing my CPO A6 with Kevin. Thomas was great as well. Everyone was friendly and accommodating! Will recommend to friends and family. More

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