Kevin Pugh
Kevin Pugh at Byers Chrysler Jeep Dodge Ram
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Kevin Pugh

Sales Manager

Byers Chrysler Jeep Dodge Ram

465 S Hamilton Rd
Columbus, OH 43213

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4.9
13 Reviews

Dealership Experience

1 yr, 8 mos

4.9

13 Reviews

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13 Reviews of Kevin Pugh

December 19, 2024

Dealership Rating
Employee Rating

The staff was friendl and helpful and completed things in a timley manner. The detail job on car prior to our pick up, was crap not cleaned inside at all, only washed the outside. More

by cnbdewey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Caponi, Aaron Runge

September 07, 2024

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Employee Rating

Jerome did a fantastic job. Was great to work with, answered any questions we had and if he didn’t have the answer, went and found the information we desired. Was a fantastic ex More

by cshaw1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Wilson

September 03, 2024

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Employee Rating

Very easy dealership to do business with. Completely satisfied with our experience. Would return in the future. More

by jamiestinson
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Jett

August 23, 2024

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These guys listen to what you want and they don't try to upsell you. I won’t hesitate buying another car from Byers! More

by crushrush86
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Wilson , Jake Rice

August 21, 2024

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Responsive, timely and professional. Michael did a great job and so did Richard in finance. More

by rayconwayjr
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard in finance

August 18, 2024

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We had a great experience at Byers Jeep! They were friendly and went above and beyond with the questions we had and delivery. I would definitely recommend the dealership. More

by jwkoh22
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 27, 2024

Byers Chrysler Jeep Dodge Ram responded

Thank you for your review, we truly appreciate your feedback!

August 14, 2024

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Employee Rating

Before You decide on Payment, the Extended Warranty Options needs to be discussed, so that if You choose the extra coverage, it is not a surprise. More

by jelower81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Wilson

Aug 15, 2024

Byers Chrysler Jeep Dodge Ram responded

Thank you for your review, we truly appreciate your feedback! We are so pleased to hear that our warranty options were discussed with you before finalizing payment. At Byers, we strive to provide transparency and ensure our customers feel fully informed about their purchases. Thank you for choosing us for your extended warranty needs!

August 14, 2024

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Jerome made this purchase so easy and was always willing to answer any questions I had More

by joancaleodis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Wilson

Aug 15, 2024

Byers Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave a review, Jerome is so glad he could make your experience with Byers such a smooth and enjoyable one. He takes pride in providing exceptional customer service and I'm happy to hear that reflected in your review. We appreciate your business and hope to continue serving you in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Byers!

June 13, 2024

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Employee Rating

I am very glad that I found this dealership. Dave was courteous, helpful and knowledgeable. He made a stressful situation much easier. Kevin did a wonderful job of walking me through the fina More

by mudge28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David McDorman

Jun 17, 2024

Byers Chrysler Jeep Dodge Ram responded

Thank you for the delightful review, we sincerely appreciate it! Here at Byers, our team strives to provide friendly and knowledgeable service to all of our customers. We are thrilled to hear that we were able to get you the perfect car with all the accessories you desired. Your recommendation means everything to us and we hope you enjoy your new ride! Thank you again for choosing Byers, please come back and see us anytime.

June 02, 2024

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Employee Rating

Smooth transaction. We were in and out quickly with no high pressure sales. The wife is happy!!! More

by monkshc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Vignon

Jun 04, 2024

Byers Chrysler Jeep Dodge Ram responded

Hi there! We are thrilled to hear that your experience with Byers was a smooth and easy one. Providing top-notch customer service is a top priority for us and we're glad to hear our team delivered on that during your visit. It's always great when both husband and wife leave satisfied after a car purchase, so we're especially happy to hear that your wife is pleased with her new vehicle! Thank you for choosing Byers and for taking the time to leave a review. We appreciate your business and look forward to seeing you again in the future!

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