Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Kevin Proo

Overview Reviews (45) Inventory (288)

Contact Me

View All Employees

< View All Employees

Kevin Proo

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me

4.9

45 Reviews

Overview Reviews (45) Inventory (288)

4.9

45 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Kevin Proo

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

45 Reviews of Kevin Proo

October 06, 2025

Dealership Rating

Employee Rating

Our Service, which was a Recall part, was taken care of very quickly. They kept in touch with us along the way. They were amazing! very quickly. They kept in touch with us along the way. They were amazing! More

by davis.tammy62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 06, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that your recent recall visit was handled with great care and communication. See you next time. Best Regards, Sassha Motz General Manager

October 01, 2025

Dealership Rating

Employee Rating

The check-in person ( Kevin) was very nice . He explained the service details and communicated periodically on what was proceeding. He explained the service details and communicated periodically on what was proceeding. More

by rhs101952

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 02, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your positive and informative service experience with Kevin. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

September 30, 2025

Dealership Rating

Employee Rating

very friendly and relatable service. Everything was clear and straightforward. Would definitely recommend to friends and family. Everything was clear and straightforward. Would definitely recommend to friends and family. More

by Taylor.mateko

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Oct 02, 2025 -

Germain Honda of Surprise responded

We are happy you enjoyed a 5-star informative service experience with our team. Best Regards, Sassha Motz General Manager

September 26, 2025

Dealership Rating

Employee Rating

Great staff. They take good care of you, go over any additional work needed and work around your schedule and in what order the work should be done. Love the li They take good care of you, go over any additional work needed and work around your schedule and in what order the work should be done. Love the little coffee machine you have in the waiting area. Nothing like a fresh brewed coffee to relax with while you wait. More

by mis2shop

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike (Jersey Mike) Arencibia, Kristina Miranda

Report | Print

Sep 30, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. Our team is happy to know your enjoyed a quality experience and appreciated the fresh brewed coffee while you waited with us. See you next time. Best Regards, Sassha Motz General Manager

September 26, 2025

Dealership Rating

Employee Rating

Recall work completed earlier than expected. Kevin gets high marks for communication and listening to the customer. Kevin gets high marks for communication and listening to the customer. More

by Justinekeller

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 30, 2025 -

Germain Honda of Surprise responded

Our goal is your overall satisfaction so we are pleased to know that Kevin took great care of you. Best Regards, Sassha Motz General Manager

September 25, 2025

Dealership Rating

Employee Rating

the dealership did a very good job. Kevin did a great job communicating with me Kevin did a great job communicating with me More

by Martinez656

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 30, 2025 -

Germain Honda of Surprise responded

We're happy you found our staff to be so supportive during your experience here at Germain Honda of Surprise. Don't hesitate to call us if you ever need anything. Be safe on the road! Best Regards, Sassha Motz General Manager

September 24, 2025

Dealership Rating

Employee Rating

Excellent and timely service. I appreciated the helpful information about my vehicle and Kevin not being pushy about products or services that I should purchase. I appreciated the helpful information about my vehicle and Kevin not being pushy about products or services that I should purchase. More

by Jashinhust

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 24, 2025 -

Germain Honda of Surprise responded

Thank you for your business and for sharing your positive and supportive experience with Kevin. See you next time. Best Regards, Sassha Motz General Manager

September 19, 2025

Dealership Rating

Employee Rating

Oil change pricing is through the roof even with a coupon $95! This will drive customers away. That’s what I am reviewing. $95! This will drive customers away. That’s what I am reviewing. More

by NateM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

September 18, 2025

Dealership Rating

Employee Rating

Kevin helped out tremendously. He made sure everything was squared away before returning my Civic. Definitely enjoyed working with this dealership thanks to Kevin. He made sure everything was squared away before returning my Civic. Definitely enjoyed working with this dealership thanks to Kevin. More

by Frenchy1724

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 18, 2025 -

Germain Honda of Surprise responded

We are thrilled to know you are completely satisfied with your experience with us here at Germain Honda of Surprise and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Sassha Motz General Manager

September 17, 2025

Dealership Rating

Employee Rating

Kevin was very professional and courteous. The team took the extra effort to look for any recalls on my vehicle which they found one and took care of it for me. Thank you Kevin and team. The team took the extra effort to look for any recalls on my vehicle which they found one and took care of it for me. Thank you Kevin and team. More

by tallkulone

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 18, 2025 -

Germain Honda of Surprise responded

Our team is happy you enjoyed a positive and thorough service experience. We look forward to continuing to provide you with 5-star service going forward, Best Regards, Sassha Motz General Manager

Dealership Inventory (288 Vehicles)

2026 Honda Civic Hybrid | new

$32,224

2026 Honda Civic Hybrid

new

Platinum White Pearl exterior

CVT

Front-wheel Drive

$32,224

View Vehicle Details

View Details

2026 Honda Odyssey | new

$46,198

2026 Honda Odyssey

new

Platinum White Pearl exterior

Automatic

Front-wheel Drive

$46,198

View Vehicle Details

View Details

2026 Honda CR-V Hybrid | new

$39,910

2026 Honda CR-V Hybrid

new

Canyon exterior

CVT

All-wheel Drive

$39,910

View Vehicle Details

View Details

2026 Honda Civic | new

$27,949

2026 Honda Civic

new

Meteorite Gray Metallic exterior

CVT

Front-wheel Drive

$27,949

View Vehicle Details

View Details

2026 Honda Civic | new

$26,793

2026 Honda Civic

new

Meteorite Gray Metallic exterior

CVT

Front-wheel Drive

$26,793

View Vehicle Details

View Details

2026 Honda CR-V | new

$33,195

2026 Honda CR-V

new

Urban Gray Pearl exterior

CVT

All-wheel Drive

$33,195

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.