Kevin Poeling

Once again, dealer can’t deliver. Our sales guy is still 5/5 thanks Stephan. But everything else is a circus. So the 30 day temp tag expires and had to get a new one. The “guy” who do Our sales guy is still 5/5 thanks Stephan. But everything else is a circus. So the 30 day temp tag expires and had to get a new one. The “guy” who does this was out but they managed to get us one, great. What did we find out and why a one star? The Finance guy ordered a new plate when we had aone, it was. adv plate but not a military one, just one that started with DV - he ordered a brand new plate. Yep, now the CUSTOMER has to fix this. Read my other fun times with this incompetent dealer. Oh, by the way - if you see JOY’s replied just know it’s been a month and we still haven’t heard from the dealership. Just a trained answer from everyone - Let us make it up to you next time… How about this time Joy?!?! More

by Rsco211 Verified Customer Verified Customer

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Excellent experience throughout the whole buying process. Clear explanation of our vehicle and its features. Clear explanation of our vehicle and its features. More

by JMNARKE Verified Customer Verified Customer

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Jason was great! !! He listened to my wants and needs and was able to match me with the perfect Santa Fe. My wife is really enjoying her new Santa Fe XRT. !! He listened to my wants and needs and was able to match me with the perfect Santa Fe. My wife is really enjoying her new Santa Fe XRT. More

by GR50 Verified Customer Verified Customer

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Very pleased with our vehicle purchase. Jason made the process seamless, and enjoyable. One of the most professional and knowledgeable sales persons we have ever had the pleasure of working Jason made the process seamless, and enjoyable. One of the most professional and knowledgeable sales persons we have ever had the pleasure of working with. Simply the best!! More

by dougeiring Verified Customer Verified Customer

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We bought a new car the same week at a competing dealership. Their process, salesman & assistance was 100% better than your dealership. We brought in our 2016 Tucson, paid for a diagnostic inspecti dealership. Their process, salesman & assistance was 100% better than your dealership. We brought in our 2016 Tucson, paid for a diagnostic inspection, they flat out refused to give us the computer printout of the diagnostic (even though we paid $250 for it…we got some generic papers that explained what was wrong.). They told us it would be $14,000+ to repair! Then used that to justify that we would get zero for the trade. The salesman didn’t know how to set up the things we needed in the car or answer our questions about some of the items available on the car. We finally talked to the sales manager who helped us get something for the trade & closed the deal. (Our original salesman also didn’t know about the 0% financing that Hyundai was offering at the time.) We spent from 9:30am-4:30pm the day we signed, & several hours two other days getting everything figured out. We were in & out with our other new car at the other dealership in under 3 hours! We loved our 2016 Tucson that we purchased up north. Their service department was honest & respectful. Not getting that same vibe from your establishment. More

by BETSY.GUNTHER Verified Customer Verified Customer

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