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Kevin Ortega
Kevin Ortega at Norm Reeves Honda Superstore North Richland Hills
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Kevin Ortega

Salesperson

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.9
25 Reviews
4.9

25 Reviews

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25 Reviews of Kevin Ortega

January 02, 2025

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Employee Rating

The ambience, the work that Kevin Ortega and Ivette did were amazing. Was really easy and convenient to do business. More

by Genoveva
Recommend Dealer
Yes
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Jan 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Genoveva! We're pleased that Kevin and Ivette could make the car-buying process satisfying from start to finish. Thanks so much, and please let us know if you'd like to add any accessories.

December 29, 2024

Dealership Rating
Employee Rating

Good sales persons and excellent service. Was quick to give the price and transparent in their approach. More

by Rathin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're so happy you had a 5-star experience! The team appreciates knowing their efforts earned such high marks. Our doors are always open to amazing customers like you.

December 22, 2024

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Employee Rating

I enjoyed my car buying experience at Norm Reeves. It was faster and easier than my previous experiences at other dealerships. I would definitely consider buying here again. More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Your feedback brightened our day! Stop by again; we’re always here to help.

December 07, 2024

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Employee Rating

Very good and very professional service and excellent customer service. Looking forward to buying my next car More

by panfiloher188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 10, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We wish you the very best of luck with your new-to-you Chevy! We're pleased that the car-buying process went so well and you drove off happy. Thank you, and please let us know when you're ready for service!

November 18, 2024

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Employee Rating

A good experience overall without ant gimmicks or games that you normally experience at other dealerships. More

by Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erik Chipman

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Nov 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new-to-you Honda, Charles! We'd like to learn more about your car-shopping experience so that we can give you a five-star experience next time. Thank you!

November 05, 2024

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Employee Rating

Kevin was very friendly and very informative about my new car. Excellent job from handling my trade in, financing and sales. More

by jrstandley1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bethany Abbott , Anthony Hall

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Nov 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda! It sounds like everything combined together to make a rewarding experience for you from financing to sales. Thanks for the positive feedback, especially for Kevin! We'll see you next time.

October 20, 2024

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Employee Rating

The customer service processes have declined since Huggins sold. Hailey is still the best salesperson but when she’s not there, services fail to meet my expectations. More

by tomte33x0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hailey Owens, Yvette Garza

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Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and would like to learn more about your recent visit. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 13, 2024

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Employee Rating

Kevin and Weston did an amazing job! They made my experience a very smooth process. Kevin was very knowledgeable about his vehicles! He found me the perfect car! Weston was knowledgea More

by rashaja4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Weston King

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Oct 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're grateful for your 5-star rating! It was a pleasure serving you, and we invite you to stop by anytime.We're grateful for your 5-star rating! It was a pleasure serving you, and we invite you to stop by anytime.

September 13, 2024

Dealership Rating
Employee Rating

Zach in service, Kevin O in sales, Evelyn and and Anthony in processing provided outstanding customer service More

by Maryjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens, Issac Moya , Anthony Hall

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Sep 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's what we like to hear, Maryjo! We're happy that Zach, Kevin, Evelyn, and Anthony were reasons for your successful service visit for your Honda. Thanks for letting us know, and we hope to see you again!

September 12, 2024

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Employee Rating

Amazing customer service, extremely helpful, and professional. Both Kevin Ortega and Anthony Hall helped us understand the process and answered all of our questions that we had. They went above and More

by cdmjcp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Hall

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Sep 12, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing review! We're happy to hear you were satisfied and hope to assist you again soon.

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