Kevin Ormsbee

We had an absolutely phenomenal experience! Kaylyn Ruebling was not only incredibly trustworthy but also consistently went above and beyond, far exceeding all our expectations. Her professional Kaylyn Ruebling was not only incredibly trustworthy but also consistently went above and beyond, far exceeding all our expectations. Her professionalism, dedication, and attention to detail were simply outstanding. We couldn't have asked for a better experience. Thank you so much, Kaylyn!!! More

by melinda5 Verified Customer Verified Customer

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The service department provided quick and quality service for my vehicle. The service department was the cleanest I have ever seen. for my vehicle. The service department was the cleanest I have ever seen. More

by tr6rules Verified Customer Verified Customer

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Very friendly , great guy was there to help every step of the way . Will purchase Clement again forsure ! Thank You Kevin !!! the way . Will purchase Clement again forsure ! Thank You Kevin !!! More

by ldtd2008 Verified Customer Verified Customer

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Service after the sale is lacking with this dealership. We bought a used Honda Pilot from Clement and they promised this big 100+ point inspection to identify anything that needed replaced. They did replac We bought a used Honda Pilot from Clement and they promised this big 100+ point inspection to identify anything that needed replaced. They did replace the brakes, along with fix what they called a "bad oil leak from front valve cover". Fast forward to just shy of two months after purchase and the alternator is shot. I researched and noticed with the Pilot that a front valve cover leak can sometimes spill onto the alternator and damage it. When my mechanic pulled the alternator to replace it, sure enough, it was completely soaked with oil. He was completely shocked at the amount of oil and that it was missed. I contacted the dealership and they asked me to send them pictures of the alternator. I sent over the drenched alternator and they proceed to tell me there's nothing they could do and that is a used vehicle. It is a used vehicle that you supposedly inspected. Not sure how this can be missed. Very poor customer service. Tristan Colley did a nice job during the sale process. Kevin Ormsbee, I believe, at least tried to make the situation right by presenting pictures of my oil baked alternator to management. Management above him denied it. So, I'm not sure who in management to give the one star rating to. At least that's the story I was given. With this dealership, you never know. We're not talking about salt of the earth people here, after all. My wife wanted the Pilot for its size. I have a long commute and I typically buy Hyundai Elantras for their gas mileage. I buy a new car quite often and Clement will not get any future business from me, over a $300 alternator. Not smart business. Had they made this right, I would have gone to them first for my next car purchase. Buyer beware and steer clear of this place. I promise, you will regret it. More

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Kevin is super helpful and makes sure you get everything you need, the store is beautiful and everyone as how you are, and if you need help finding anything. you need, the store is beautiful and everyone as how you are, and if you need help finding anything. More

by Bryce1125 Verified Customer Verified Customer

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Excellent place to purchase a car and to get service. My family was impressed with everything. My family was impressed with everything. More

by hefy83 Verified Customer Verified Customer

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Very good service and the employees were very helpful and kind. Staff was knowledgeable about my car. kind. Staff was knowledgeable about my car. More

by ac_kessler Verified Customer Verified Customer

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Appointment went as planned. Very helpful. Will return for future service. Guy that checked me in very professional. Thanks. Very helpful. Will return for future service. Guy that checked me in very professional. Thanks. More

by T-Bone Verified Customer Verified Customer

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Amazing from start to finish. Greeted me immediately and was very attentive to my needs. Very convenient location Greeted me immediately and was very attentive to my needs. Very convenient location More

by mam.mcbee Verified Customer Verified Customer

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I recently had the pleasure of working with Alyssa as my service advisor, and I can't say enough about the outstanding experience I had. From the moment I arrived, Alyssa was warm, welcoming, and incredibly service advisor, and I can't say enough about the outstanding experience I had. From the moment I arrived, Alyssa was warm, welcoming, and incredibly knowledgeable. She took the time to listen to my concerns and provided clear, detailed explanations about the services my vehicle needed. What impressed me most was Alyssa's professionalism and dedication to ensuring that everything was handled promptly and efficiently. She kept me informed throughout the entire process, making sure I was comfortable and satisfied with the work being done. Alyssa truly went above and beyond, and it’s clear she genuinely cares about her customers. I left feeling confident that my car was in excellent hands, thanks to her expertise. If you're looking for top-notch service, I highly recommend asking for Alyssa. She made what can often be a stressful experience into a smooth and positive one. Thank you, Alyssa, for your exceptional service! More

by Jessierose103 Verified Customer Verified Customer

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