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Kevin Oliver
Kevin Oliver at King City Chrysler Center
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Kevin Oliver

Service Manager

King City Chrysler Center

1603 Broadway St
Mt Vernon, IL 62864

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4.7
164 Reviews
4.7

164 Reviews

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164 Reviews of Kevin Oliver

November 14, 2024

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Employee Rating

My vehicle was not fixed when I got it back like they said it was. I could never get a straight answer out of anyone about my vehicle getting worked on. They said someone would call me back and they neve More

by BILLABONGSURFER8
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Craig Byars

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Nov 18, 2024

King City Chrysler Center responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Greg Krahn Service Manager

November 11, 2024

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I'm always satisfied with the service I get here. The cost of the service is surprisingly great! More

by 65GOATMAN
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 12, 2024

King City Chrysler Center responded

Thanks for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

October 29, 2024

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Was treated really good. Awesome service. Every one was friendly and quick. Repair was done when they said it would be. More

by TAZZ3144
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

King City Chrysler Center responded

Thanks for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

October 26, 2024

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They treat this old lady with respect and courtesy and don't patronize me. They give me their full attention when speaking with me. They take the time to fully answer my questions and explain what they More

by tograndmabetty
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2024

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

October 10, 2024

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Employee Rating

Charged me $182. 00 for putting 4 quarts of oil in my car. Only had my car less then a hour.. More

by WFE
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 13, 2024

King City Chrysler Center responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Greg Krahn Service Manager

September 25, 2024

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Employee Rating

Replaced entire fuel system on 1500 ecodiesel in less. than 1 week on recall working fine now More

by SWANSONDDSMD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2024

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

September 21, 2024

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I do not make recommendations. I have to put my trust in hoping everything is done correctly. The service was preformed at the specified time and the wait time was minimal. The peo More

by BRADLITTLE22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2024

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

August 28, 2024

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Employee Rating

I called about an oil change and was given a ball park price of 100 to 150. The price ended up over 200. If employees can't give you the right price, they should not try. More

by myron.weisenbarger
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 31, 2024

King City Chrysler Center responded

Hello, Myron. Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Greg Krahn Service Manager

August 27, 2024

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Employee Rating

Service was fast, efficient, and professional I have confidence that when I take my vehicle to this dealership, I will have a good experience More

by crwebb1774
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2024

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

August 27, 2024

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Employee Rating

They were able to get me in fast. All the workers were friendly and efficient. More

by kathyann371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2024

King City Chrysler Center responded

Thanks, Kathyann, for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

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