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Kevin Oliver
Kevin Oliver at King City Chrysler Center
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Kevin Oliver

Service Manager

King City Chrysler Center

1603 Broadway St
Mt Vernon, IL 62864

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4.8
158 Reviews
4.8

158 Reviews

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158 Reviews of Kevin Oliver

September 21, 2024

Dealership Rating
Employee Rating

I do not make recommendations. I have to put my trust in hoping everything is done correctly. More

by BRADLITTLE22
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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August 28, 2024

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Employee Rating

I called about an oil change and was given a ball park price of 100 to 150. The price ended up over 200. If employees can't give you the right price, they should not try. More

by myron.weisenbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 31, 2024

King City Chrysler Center responded

Hello, Myron. Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Greg Krahn Service Manager

August 27, 2024

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Employee Rating

Service was fast, efficient, and professional I have confidence that when I take my vehicle to this dealership, I will have a good experience More

by crwebb1774
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2024

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

August 27, 2024

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Employee Rating

They were able to get me in fast. All the workers were friendly and efficient. More

by kathyann371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2024

King City Chrysler Center responded

Thanks, Kathyann, for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

August 10, 2024

Dealership Rating
Employee Rating

Getting my parts and in so quickly was wonderful. The communication between me and King City was great. They kept me updated on everything. Only downfall was the mechanics should be more careful with More

by rottnrobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean was the best

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Aug 11, 2024

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

August 05, 2024

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Employee Rating

Great service and a great price for programming my Chrysler 300 keys. Will use again. More

by adambarbian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Jones - service department

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Aug 05, 2024

King City Chrysler Center responded

Adam, Thank you for choosing King City Chrysler Center. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Greg Krahn Service Manager

July 31, 2024

Dealership Rating
Employee Rating

They went out of their way to help ,Kip found the perfect vehicle, everyone was very nice, Karl was a great help they are very fortunate to have him Thank you everyone More

by LIQUIDATIONPAULA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kip Grob, Karl Wilson, Craig Byars , Terri in finance is wonderful

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Jul 31, 2024

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center. Your feedback and rating mean a lot to us. We're glad Kip and Karl were able to help, and we hope to see you again! Kip Grob General Manager

May 27, 2024

Dealership Rating
Employee Rating

Been using them for many years. Most of the time they are very good to work with. It is always clean. They always get me in when I need something done. More

by THELEFFLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Byars , Brandon ? He is always helpful.

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May 30, 2024

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

May 17, 2024

Dealership Rating
Employee Rating

The dealership is clean, personally are professional, helpful, and polite. I was running late for my appointment and they even fit me in at a later time. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2024

King City Chrysler Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Michelle, and we're happy to hear that we met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn Service Manager

May 15, 2024

Dealership Rating
Employee Rating

Friendly and efficient. I was in and out for oil change and tire rotation in 45 minutes. More

by CHUCKYVENABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2024

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

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