Kevin Muniz

Covina Volkswagen responded

We regret to hear that your experience did not meet expectations. Our goal is always to ensure that our customers are completely satisfied and we’d love the opportunity to make things right. Please send us a message with your full name and contact information so that our team can reach out and work towards a resolution. We appreciate your feedback and hope to improve your experience with us.

Covina Volkswagen responded

We're truly grateful for your kind words. Your positive feedback about your experience with Nour, Ali, and the rest of the Covina Volkswagen team made our day! We can't wait to welcome you back for your next visit.

Covina Volkswagen responded

We truly appreciate your kind words! At Covina Volkswagen, we pride ourselves on delivering a friendly and professional service. We're glad to hear we made a positive impression. Please do visit us again!

Covina Volkswagen responded

We're truly grateful for your kind words, Ryan. It's wonderful to hear that your experience with Covina Volkswagen was the best you've had! We truly appreciate your recommendation and are looking forward to serving your automotive needs in the future.

Covina Volkswagen responded

Jonathan, we take your concerns seriously and are reviewing your case to understand what went wrong. A member of our team will be reaching out to you shortly to resolve these issues. If there’s any additional information you’d like to provide, please don’t hesitate to contact us directly. Your satisfaction is important to us, and we are committed to making this right. Thank you for bringing this to our attention.

Covina Volkswagen responded

We appreciate your feedback at Covina Volkswagen. We're glad to hear your car is running smoothly now. Should you have any questions about the service provided, don't hesitate to reach out. Thank you!

Covina Volkswagen responded

We appreciate your positive feedback! We're glad to hear that you found our selection at Covina Volkswagen to your liking and that our team made a good impression on you. Your kind words about our parts and service crew are truly valued. We look forward to serving you again!

Covina Volkswagen responded

We sincerely appreciate your 5-star review, Cecilia. It's gratifying to know that Kevin was helpful. We regret any inconvenience with your VW Jetta and communication. At Covina Volkswagen, we aim to provide the best service. Please feel free to reach out for any further assistance.

Covina Volkswagen responded

At Covina Volkswagen, we are committed to delivering exceptional customer service to everyone who visits us, and we regret to hear that your recent experience fell short of expectations. We would truly appreciate the opportunity to understand what happened during your visit. Please feel free to share your contact information with us or give us a call at your convenience. We would be happy to discuss your concerns and work toward resolving them. Thank you for bringing this to our attention and we hope to restore your confidence in us.

Covina Volkswagen responded

¡Gracias por tu valoración, Rafael! Nos emociona saber que disfrutaste de tu experiencia con nosotros. Nuestro equipo se esfuerza por brindar el mejor servicio al cliente posible, y nos complace haberlo logrado contigo. No dudes en visitarnos para cualquiera de tus necesidades automovilísticas futuras. ¡Nos encantaría verte de nuevo!