Kevin McGarvey

I always had pleasant experiences with people at Don Brown from the help desk to the mechanics and shuttle service and give me confidence with my car driving. Brown from the help desk to the mechanics and shuttle service and give me confidence with my car driving. More

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Took 2011 Malibu in because check engine light was on. Was told after a $230.. diagnostic test it needed a water pump and a timing chain, almost $4000. worth of work to pass inspection and turn off the Was told after a $230.. diagnostic test it needed a water pump and a timing chain, almost $4000. worth of work to pass inspection and turn off the check engine light. Went somewhere else and they changed the thermostat, a sensor and a tie rod end at a 1/4 of the price. The check engine light went out the error codes were gone and it passed inspection and running fine for over a month. Stay away from this service department . Overpriced and lack troubleshooting skills beyond a diagnostic tool. O Reilly auto parts will plug into for free. Sorry I wasted my time and money. Sincerely Robert Koehler and Amanda Krouper More

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Very easy professional process. Got me in and out. Also got a rental car at no charge. Got me in and out. Also got a rental car at no charge. More

by yashicabryant2 Verified Customer Verified Customer

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Nice and friendly service department. Very helpful, and seemly honest with what work needs to be done. Very helpful, and seemly honest with what work needs to be done. More

by timmartha1964 Verified Customer Verified Customer

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The service was excellent, enjoyed the people an experience. The wait was a little to long experience. The wait was a little to long More

by crysROBIN1 Verified Customer Verified Customer

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Great customer service. Was able to get an appointment the same week. Keep it up. Was able to get an appointment the same week. Keep it up. More

by robertia1925 Verified Customer Verified Customer

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At first we had a "shady" saleslady But is she no longer there. We have good communications with them since. longer there. We have good communications with them since. More

by kerry.moses911 Verified Customer Verified Customer

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I really appreciate the work that you guys did on my 2021 Malibu I thought the process would have taken longer by uaw being on strike but it was quick and my car runs very good Malibu I thought the process would have taken longer by uaw being on strike but it was quick and my car runs very good More

by NDODD1982 Verified Customer Verified Customer

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Don Brown is my dealership and provides good service for my car. But I still have problems with my car my car. But I still have problems with my car More

by deandredavis1959 Verified Customer Verified Customer

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Not customer friendly and takes a long time to get info on your car and takes a long time for parts on your car and takes a long time for parts More

by goodman6719 Verified Customer Verified Customer

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