Kevin McFadden
Kevin McFadden at Jones Ford Shallotte

Kevin McFadden

Service Advisor

Jones Ford Shallotte

2410 Ocean Highway West
Shallotte, NC 28470

Contact Me
4.9
91 Reviews
4.9

91 Reviews

Write a Review

91 Reviews of Kevin McFadden

August 30, 2025

Dealership Rating
Employee Rating

Great service as usual. Installed my new lift gate motor and it works fine. Thanks again. More

by dbaker01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

August 22, 2025

Dealership Rating
Employee Rating

Very courteous and friendly personnel. Did the job.quickly but was very thorough also. Thanks. More

by darcip96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 14, 2025

Dealership Rating
Employee Rating

The service department has been great. Christina always explains the findings and what to expect. Last time in for intermittent hard downshifts I thought it might not act up. Sure enough i More

by dave9499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

August 02, 2025

Dealership Rating
Employee Rating

Nice visit. Short wait time. Met an old friend from 20 ago Service guy Kevin explained the process in detail More

by djmeshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Long

July 30, 2025

Dealership Rating
Employee Rating

traded in a 2014 Ford edge for a 2020 Ford Edge. Love the Ford Edge, wish they didn't stop producing that model. Overall purchasing process was very good. More

by CLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Morgan

July 15, 2025

Dealership Rating
Employee Rating

We have been a JF service customers for 9 years. They have always been interested in providing great customer service and they have earned our business, respect, and thanks. The Robertson family in More

by jf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

July 06, 2025

Dealership Rating
Employee Rating

Love the dealership and staff. Such a pleasure having them nearby and them so accommodating. More

by donna41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Long

June 30, 2025

Dealership Rating
Employee Rating

Great sales staff. Great service department. They have small town attention to their customer’s needs. Very friendly and professional. More

by frank1391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 18, 2025

Dealership Rating
Employee Rating

Both service writers, Christina and Kevin are extremely helpful. Can't forget Chris. Bought Michelin tires there for my F150. Best price anywhere in my area, even beat online tire sellers! Who would think More

by dave9499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Nealy , Christina Long

June 08, 2025

Dealership Rating
Employee Rating

Very friendly, family oriented, and helpful with making customers very happy. We are definitely a ford femily with jones ford. More

by crystal.e.collns50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (160 Vehicles)

new 2025 Ford Escape car, priced at $33,990
2025 Ford Escape
new
Rapid Red Met Tinted Cc exterior
Automatic
Front-wheel Drive
new 2025 Ford Bronco car, priced at $69,165
2025 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2021 Jeep Gladiator car, priced at $49,999
2021 Jeep Gladiator
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2021 Hyundai Kona car
2021 Hyundai Kona
used
Sonic Silver exterior
Automatic
All-wheel Drive
new 2025 Ford F-250 car, priced at $61,685
2025 Ford F-250
new
Carbonized Gray exterior
Automatic
Rear-wheel Drive
new 2025 Ford Mustang Mach-E car, priced at $64,500
2025 Ford Mustang Mach-E
new
Star White Metallic Tri-Coat exterior
Automatic
All-wheel Drive