Kevin McDougall | Page 57

A very positive experience! The sales staff worked very well together to streamline the experience. Communication was good during the ordering process. Paperwork was handled eas The sales staff worked very well together to streamline the experience. Communication was good during the ordering process. Paperwork was handled easily and quickly. My questions during the delivery walk-through about new/confusing features were answered knowledgeably. Additional options were explained thoroughly with a minimum of pressure to buy (this is an aspect I really appreciated!). I look forward to enjoying my new Subaru Outback (and an ongoing relationship with this dealership). More

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Pleasant Experience Tucson Subaru made the car buying experience the way it should be. There was no pressure and everyone was professional, knowledgeable, friendly and e Tucson Subaru made the car buying experience the way it should be. There was no pressure and everyone was professional, knowledgeable, friendly and efficient. This was my wife's car and first experience with all the advanced safety features. Kevin understood her priorities and addressed them completely. The entire negotiating process was upfront and open. No surprises, and all line items were fully explained and documented. The detailed orientation was very complete and given in easily understood terms. The extensive paperwork to complete the transaction was well organized and pressure free. More

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It was a very nice experience. Great experience. Polite helpful salesperson. Bought a great car that I love. Paperwork processing was pleasant and took about 2 hours. Service Great experience. Polite helpful salesperson. Bought a great car that I love. Paperwork processing was pleasant and took about 2 hours. Service department courteous. Place is dog-friendly for those who care. I love it. More

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Quality People, Quality Place Being my first new car and therefor first experience at a dealership, I was worried about the usual schemes and gimmicks I have heard of. However, the Being my first new car and therefor first experience at a dealership, I was worried about the usual schemes and gimmicks I have heard of. However, the dealer I worked with, Kevin McDougal, was clear, upfront and as helpful as could be with every step of the car buying process. Each other member of Tucson Subaru that I delt with was no less helpful. I highly recommend this dealership to all, and I love my new Subaru. More

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Fantastic day buying a car. Both of the sales reps that we dealt with were fantastic. There was no pressure applied to buy any of the days that we visited the dealership. They Both of the sales reps that we dealt with were fantastic. There was no pressure applied to buy any of the days that we visited the dealership. They gave us the information on the car, answered all our questions and in general were very courteous and pleasant to deal with. I highly recommend Tucson Subaru as a top dog dealership. Fantastic group of people. More

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Great Buyer Experience Salesman and dealership went out of their way to provide a very good deal on a well structured lease. Very painless. Bought two cars this weekend from Salesman and dealership went out of their way to provide a very good deal on a well structured lease. Very painless. Bought two cars this weekend from this dealership so that should speak for itself. More

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Late night Crosstrek pickup. The dealership consistently worked with me over the phone and via email to help me set up my first car buying experience. I live in the Phoenix area s The dealership consistently worked with me over the phone and via email to help me set up my first car buying experience. I live in the Phoenix area so it was important to me to get as much done without physically being in Tucson. The dealership even stayed open late on a weekday night to allow me to drive down after work and pick up my car! More

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Friendly, helpful and not aggressive. I stopped by to look at cars without my husband and Kevin McDougall was the salesman that helped me. He was wonderful! He did not pressure me and wa I stopped by to look at cars without my husband and Kevin McDougall was the salesman that helped me. He was wonderful! He did not pressure me and was very helpful. It was a little over a month before we bought. Kevin kept in touch without the typical car salesman pressure. I knew that he was the person I wanted to do business with. He made the whole process enjoyable and easy! I had my car less then a week and I had an issue arise. 6:15 at night in a shopping center, turn off my car and all the lights turn red, engine light comes on and there is some kind of loud beeping sound. I called the dealership and Frank talked to me and said he would be right down to help me. I discovered after he was on his way down that I had not put my car into park mode and I created the issue at hand. Frank was very understanding and nice when he arrived! He said the only concern is that I was safe. I love this dealership! Would recommend anyone looking for a car to check them out and especially Kevin McDougall. More

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3rd purchase with Tucson Subaru This was our 3rd purchase with our same team from sales to finance awesome as always!! I was hoping for a new car but left with even more th an I hope This was our 3rd purchase with our same team from sales to finance awesome as always!! I was hoping for a new car but left with even more th an I hoped for. Thanks again. More

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Fantastic Customer Service! Went to look for a new car. Kevin McDougall was very helpful and never pressured us. Loved the Forester and the Outback, test drove both. After a toug Went to look for a new car. Kevin McDougall was very helpful and never pressured us. Loved the Forester and the Outback, test drove both. After a tough decision bought the Outback without feeling rushed. Even though we hadn't planned on driving home a new car, we feel really good about the service and time Kevin gave us. Will definitely recommend and go back. More

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