Kevin Kuang | Page 2

Awesome dealership! We have purchased multiple vehicles from them. Mike”Seth” Banko is awesome! General Manager, Matt Shone, is very accessible! Customer service is outstanding! from them. Mike”Seth” Banko is awesome! General Manager, Matt Shone, is very accessible! Customer service is outstanding! More

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David was great. He spent a lot of time helping me & answering my questions. He never made me feel like I was wasting his time & encouraged me to test drive whatever I was interested in. Give him a rai answering my questions. He never made me feel like I was wasting his time & encouraged me to test drive whatever I was interested in. Give him a raise! More

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On the fly buy We went in just looking and and came out buying. There was no impulse to but only excitement and future planning. We expressed what was interesting is We went in just looking and and came out buying. There was no impulse to but only excitement and future planning. We expressed what was interesting is, and once the pieces came together, it was almost impossible to say now. Not because we were sold but because everything we asked for was researched and found. Great experience overall, thank you David Martin at Serramonte Ford! More

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Best experience in a dealership by far! I initially went on the Ford website to get more information on the vehicle of interest. After an hour I was contacted by David M who let me know they I initially went on the Ford website to get more information on the vehicle of interest. After an hour I was contacted by David M who let me know they had some vehicles that fit what I was looking for. Once I was there the process was super quick. He didn't waste time showing me other cars and actually helped me narrow down my options to 2 cars. When it came to the payments and such he was able to give me a deal and I bought the car! Best experience I've had in a dealership by far. All the staff was helpful and welcoming! More

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Great service David was very patient with our scheduling issues, very responsive & helpful. We visited Serramonte Ford a few times & each visit was pleasant & we ne David was very patient with our scheduling issues, very responsive & helpful. We visited Serramonte Ford a few times & each visit was pleasant & we never felt any pressure. The sales reps are knowledgeable & helpful. The inventory was also one of the best with selection/options. More

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My new Ford Focus 2018! I came to the store to shop around and maybe find a good deal in a used car. David Martin was very friendly and helpful, showed me options for both us I came to the store to shop around and maybe find a good deal in a used car. David Martin was very friendly and helpful, showed me options for both used and new cars, and made sure I'd get the best deal. I'm very happy that I left the store with a new Ford Focus! I highly recommend David Martin and Serramonte Ford. More

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Comfortable, patient and understanding David Martin, definitely made my experience buying my first smooth. He took the time to show me the vehicle I was interested in. He is very knowledge David Martin, definitely made my experience buying my first smooth. He took the time to show me the vehicle I was interested in. He is very knowledgeable of cars safety features. He was understanding of what type of car I was looking for and straight forward when it came down to business. More

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V.Happy with Serramonte Ford 5 star service. No pushy sales people. Felt very comfortable from start to finish. Brittney was very helpful from the first phone call to the final s 5 star service. No pushy sales people. Felt very comfortable from start to finish. Brittney was very helpful from the first phone call to the final signature More

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Painless Brittany Wheats was not a sterotypical car salesperson (i.e. pushy, fast talker, hears but doesn't listen. Appreciated her excellent customer service. Brittany Wheats was not a sterotypical car salesperson (i.e. pushy, fast talker, hears but doesn't listen. Appreciated her excellent customer service. Brittany went above and beyond my expectations. More

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My dealer Vaseem was top notch. EXCELLENT!! Everything was great. Top of the line. No hassle service. Straight to the point. I have never had an experience this good before. Thank you. Everything was great. Top of the line. No hassle service. Straight to the point. I have never had an experience this good before. Thank you. More

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