Dealership Experience
4 yrs, 3 mos
17 Reviews
Write a Review17 Reviews of Kevin Kirby
July 12, 2024
I recently purchased a preowned Grand Cherokee, and the process was by far one of the best I've ever experienced. Upon meeting the salesman, Brad Simon, it was evident that he was a true pro. Kind, patient process was by far one of the best I've ever experienced. Upon meeting the salesman, Brad Simon, it was evident that he was a true pro. Kind, patient, not pushy in any way! He listened to concerns and all issues were addressed prior to purchase. His manager, Kevin Kirby was also outstanding! Kevin was able to address all of my concerns, even though this was a USED car, with kindness, respect and total professionalism. The same sentiment goes for Eric in finance, a true professional, honest, also not pushy in terms of options at purchase. It's not often that purchasing a used car goes this smoothly or without hiccups, but this team gets it done with excellent communication, kindness and respect for the buyer. Thanks to you all for a fantastic buying experience! More
Other Employees Tagged: Brad Simon, Eric Vila
April 01, 2024
Bought a used 2021 mustang from this dealership 3 months ago with less than 15k miles on it. I dealt with Matthew Monahan, who for the most part was good...besides the fact that he lied about his knowledge ago with less than 15k miles on it. I dealt with Matthew Monahan, who for the most part was good...besides the fact that he lied about his knowledge of the vehicles history. I live 3 hours away, so I discussed the condition of the car over email. I was told, "The car is in great shape. It does have one little rock chip on the hood that has been touched up but other than that the vehicle is fully ceramic coated and it was done by a professional detailer. Car is mint in and out." I go into the dealership to buy the vehicle, and run into Kevin Kirby, the Pre Owned Manager who has been there for years, who tells me that the car was actually his own personal car. Told me he was getting rid of it for a dark horse. It's dark when I get there and the car is already outside (it was in the showroom prior), and I buy the car. Within 30 minutes I drive the car to get food on my way home, and notice a huge scratch on the driver side of the fender/front bumper. I ask Matthew about it only to be told "I'm sorry, I have no clue where that came from". Fast forward a couple months, the rear defroster malfunctions and the entire rear windshield shatters and needs to be replaced. Fast forward another month, and the paint is chipping on the passenger side of the front bumper. I take it to my local Ford dealer who tells me that this car has been previously repainted along both the bumper and passenger side fender, and the finish is all off. The previous paint is shown underneath the chipping paint. The bumper was misaligned with the hood and passenger side headlight (I didn't notice prior until they pointed all this out), and the inside of the front passenger fender/wheel well was all deformed. The CARFAX was clean, and only had one previous owner (the Pre Owned Manager of the dealership). Bottom line is that the dealership, or at the absolute least the Pre Owned Manager of the dealership, lied about damage to a used vehicle and misrepresented the vehicle in order to sell it to me. I am in touch with Ford Motor Company themselves about this issue which they have already escalated, and will be hiring an attorney. DO NOT TRUST THIS DEALERSHIP!!!!!! More
Other Employees Tagged: Eric Vila, Matthew Monahan
March 27, 2024
Zaid and Kevin were instrumental in working on a deal to get me into a new car. They were extremely accommodating and knowledgable. I know they had my best interest in mind when it came time for me to upgra get me into a new car. They were extremely accommodating and knowledgable. I know they had my best interest in mind when it came time for me to upgrade into something new. They where always available for questions or concerns while the deal was being worked out. Thank you guys so much! More
Other Employees Tagged: Zaid Badsha
February 16, 2024
Great team at Levittown Ford. Got my new Maverick in just a few hours. Leo was my sales rep. He was very helpful throughout the process. From test drive to deliver the car. Also, Got my new Maverick in just a few hours. Leo was my sales rep. He was very helpful throughout the process. From test drive to deliver the car. Also, Eric the finance manager found the best financing option for me. And the sales managers also helped me get my Fordpass rewards towards my deal. If you want a Ford or any used car go to Levittown ford. They are the best. More
Other Employees Tagged: Dan Krauciunas, Darnell Desforges, Waiel Fawaz, Eric Vila, Renee Fiorello, Leo Karapetyan
November 02, 2023
My experience was outstanding! From the moment I was greeted immediately it was a smooth and ez purchase! The team at Levittown is very very professional! I would highly reco From the moment I was greeted immediately it was a smooth and ez purchase! The team at Levittown is very very professional! I would highly recommend them to anyone for any ford vehicle! I have purchased many vehicles in my 70 years this was number 1!!! Thank you Zaid, Kevin,, Matt , and Weil for a great transaction!! Sincerely Frank Loicano More
Other Employees Tagged: Waiel Fawaz, Matthew Monahan , Zaid Badsha 5 Stars My salesman !excellent !
April 24, 2023
Excellent customer service! Friendly helpful patient and outstanding staff!! Kevin helped my mom and made everything quick and easy for her!! My family will be going to ford at Friendly helpful patient and outstanding staff!! Kevin helped my mom and made everything quick and easy for her!! My family will be going to ford at this location for our future vehicles. More
April 01, 2023
Thanks to ford dealership in Levitown bought out my car gave me top dollars the sell man Kevin really made it easy and quick transaction I highly recommend ford dealership of Levitown for any car sell or b gave me top dollars the sell man Kevin really made it easy and quick transaction I highly recommend ford dealership of Levitown for any car sell or buy , leased. Kevin was really professional, the man is quick to work . Really happy on selling my car . Will definitely come back . More
March 30, 2023
Such an amazing experience, I bought my used bmw here and everything went quick and smooth. everything went quick and smooth. More
Other Employees Tagged: Dan Krauciunas, Darnell Desforges, Waiel Fawaz
March 28, 2023
The dealership is very clean and well maintained. I have been a loyal customer because they have been able to help me get a good deal. Hopefully the prince of cars go down soon I have been a loyal customer because they have been able to help me get a good deal. Hopefully the prince of cars go down soon More
Other Employees Tagged: Luis Perez-Mendoza