Tustin Mazda
Tustin, CA
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4,591 Reviews of Tustin Mazda
Just leased a Cx70 phev and the car is amazing. What was more amazing was the care and service Jim provided me during this purchase. I have been going to Jim and Tustin Mazda for years and have n What was more amazing was the care and service Jim provided me during this purchase. I have been going to Jim and Tustin Mazda for years and have never had a bad experience. Jim and the rest of the team are the best in the business! More
Their service department is top-notch, with professional advisors who truly care about their customers. Dylan, in particular, has been outstanding. His suggestions for service are always professional, effec advisors who truly care about their customers. Dylan, in particular, has been outstanding. His suggestions for service are always professional, effective, and fair. I trust his opinion implicitly, and he and his team are the reason I've chosen to continue servicing my vehicle here. More
Chance was up front and honest. He made this purchase so easy and was very helpful, in more ways than one. Anthony in finance didn't pressure me into anything and pointed out what m He made this purchase so easy and was very helpful, in more ways than one. Anthony in finance didn't pressure me into anything and pointed out what my best options were. I had to come back a few days later and Jeff was very friendly and helpful with other questions I had about the CX-5 I purchased. I highly recommend Tustin Mazda!! They really go out of their way to make you feel comfortable. More
Purchased my third personal car from Chance at Tustin Mazda. Tony, my service advisor, introduced us to answer questions I had. Well I left with a new car, so it’s safe to say that it went well! I fe Mazda. Tony, my service advisor, introduced us to answer questions I had. Well I left with a new car, so it’s safe to say that it went well! I felt confident I made to correct decision in the vehicle I chose and overall making a large purchase. Chance was extremely knowledgeable about the car and explaining every step of the process step by step. From there, Anthony in finance sealed the deal. I was happy with the upsells to better protect my car. Anthony was super nice and explained very thoroughly. More
Purchasing my first car from this dealership left me with nothing but great things to say and a wonderful first timers experience. Thank you Chance and Jim for all the help! nothing but great things to say and a wonderful first timers experience. Thank you Chance and Jim for all the help! More
Hands down the best dealership experience I've ever had. Chance helped me out with a lease and was so incredibly knowledgeable, patient, and genuinely helpful. I never once felt like I was being sold to nor Chance helped me out with a lease and was so incredibly knowledgeable, patient, and genuinely helpful. I never once felt like I was being sold to nor did I ever feel any pressure. He very kindly and patiently walked me through my various options between buy and lease and offered what felt like genuine advice. Beyond that, he matched an offer that another dealership made and was all around just so awesome. He and the guy in finance (apologies, I don't remember his name) even stayed extra late, well beyond their shifts, to get the deal done and to meet my schedule. I would 1000% recommend him to anyone and will definitely be dealing with him exclusively in the future, if at all possible. Overall, very impressed with this dealership, their facilities, their inventory, and every person I dealt with at every step of the way. It was very refreshing to have what felt like honest and genuinely helpful customer service, especially compared to other dealerships/past experiences. 15/10 More
Sammy was the best! The process was so easy and stress free. I highly recommend this dealership (go in a Saturday and get free Chik Fil-a lol) and Sammy. The process was so easy and stress free. I highly recommend this dealership (go in a Saturday and get free Chik Fil-a lol) and Sammy. More
It was great working with Chance to get a deal with a trade done. He's very knowledgeable, answered questions, and he spent a lot of time with us. No surprises, no high pressure, very relaxed environme trade done. He's very knowledgeable, answered questions, and he spent a lot of time with us. No surprises, no high pressure, very relaxed environment. Would definitely recommend. More
I will start off by saying that Tustin of Mazda has angels and saints working there. Their attention to detail and complete care towards Me and not the Sale has my heart in a chokehold. I came in k angels and saints working there. Their attention to detail and complete care towards Me and not the Sale has my heart in a chokehold. I came in knowing my car history and the challenges that will come with it. I had been sitting on this big decision on whether it was a good time to get myself into a car. A lot of anxiety and discouragement was building up but, I figured why not? The worst that can happen is a no, and I can handle that. With that being said, I reached out to Tustin Mazda and a gentleman by the name of Jimmy assisted me. From the very beginning Jimmy had my best interest in mind. We went through the numbers and looked through the possibilities. The dealership I went to prior to visiting Jimmy / Tustin Mazda, was trying to give me a sale with a 29% APR. As we all know, that's a bit of an insane stretch for anyone. Jimmy by the help of Lori went to TOWN for me. Their hard work and dedication is phenomenal. They had the whole building, including the Top dogs bat for me to find the Best deal they could. I am truly blessed to have come across this location. They were able to bring that number down Significantly. ( Thank you Anthony!) All that said, I want to point out what really stuck out to me more than their hard work. I want to point out that they truly cared for my well being as a consumer. They weren't just trying to make a sale and leave me in the trenches. If the better option was to wait it out a bit longer, they would have vouched that. And that means so much to me. I have not come across a sales floor with heavy hearts on it. So, whether you are a young lad, first time buyer, or got yourself into a bit trouble - I HIGHLY recommend Tustin Mazda. You WILL be taken care of. Not only did I get a New Car out of it, I also got my heart sold on Tustin Mazda. To Jimmy, Lori, Anthony, Jeff and JP: Thank you, from the bottom of my heart. You all have became apart of my Family. More
I’m officially in love with my first-ever brand-new car! This past weekend, I brought home the 2025 Mazda CX-30, and I couldn’t be happier. Chance was my guide throughout the entire process, and he made eve This past weekend, I brought home the 2025 Mazda CX-30, and I couldn’t be happier. Chance was my guide throughout the entire process, and he made everything so easy. He was incredibly patient, answered all my (million) questions, and made sure I felt taken care of from start to finish. If you’re in the market for a new car, I highly recommend working with him! More