Kevin Karlin
Kevin Karlin at Olathe Toyota
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Kevin Karlin

Sales and Leasing Consultant

Olathe Toyota

685 North Rawhide Drive
Olathe, KS 66061

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7 Reviews
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7 Reviews

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7 Reviews of Kevin Karlin

September 14, 2024

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Employee Rating

v\We purchased a used car in February for our teen driver from Kevin Karlin. We were assured it went through a rigorous inspection process. Until last week, we were happy with the purchase. As she was driv More

by lauragiammanco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kenny Glasco and Paul Williams

Sep 18, 2024

Olathe Toyota responded

Mrs. Giammanco called the dealership Saturday September 14th 2024 around 9:30 am. I was informed by receptionist that there was an upset customer on the phone and I needed to take call. I took call and listened to Mrs. Giammanco explained the situation. I did apologize to Mrs. Giammanco for not returning her call left on my office phone (call received Wednesday September 11th at 3:30 pm). The purchase of the 2014 Honda Accord with 117,923 miles was completed on February 2, 2024, the warranty on the vehicle was a Limited Powertrain Warranty of 30 days or 1,000 miles. The issue with the axel happened sometimes the beginning of September or end of August 2024 not sure. The phone call on Wednesday, that did go to my voice mail, was the first that I would have had a change to do anything with the vehicle, however we did not get the opportunity to look at the vehicle therefor, i cannot confirm nor deny any of the issues that they had with the vehicle.

Sep 18, 2024

lauragiammanco responded

Yes, we bought a used car with limited warranty that had some miles. Yes, I understand things happen and things failing can't be predicted, like the starter we had to replace on September 9th. However, my concern is with a piece of the car that rusted away until it broke that my teenage daughter was driving. That is something that SHOULD be caught on inspection according to a tow driver and a mechanic. Since the car was not under warranty and seeing your response to the situation, I know bringing it to Olathe Toyota would have done nothing for us, as they don't stand behind used cars that are sold. Also in regards to the response from the dealership, who I can assume is Kenny. I actually left 4 voicemails, and I sent one email. The email was sent on Saturday, September 7th. I left a voicemail with Paul on September 8th and 9th. I also tried to call back in the afternoon of the 9th and left a message for Kenny. I then called back AGAIN on September 11, as stated in Kenny's reply, when I finally demanded to speak with someone.

September 25, 2022

Dealership Rating
Employee Rating

If you won’t sell outside of 100 miles from your dealership you shouldn’t advertise outside of that area. I was interested in buying a Camry from your company but they refused to sell it to me. Not More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
No

August 24, 2016

Dealership Rating
Employee Rating

Best car buying experience Love the experience my fiancé and I had while buying our first car together! Not only where the sales gentleman a pleasure to work with but also the f More

by Kim123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 05, 2016

Dealership Rating
Employee Rating

Great experience We had a great car buying experience. And we are very happy with how things turned out. I love you new car. Thank you Olathe Toyota More

by ariel777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beau

May 30, 2016

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Employee Rating

Review Olathe Toyota was the best place to get my first car! Kevin was the nicest person and knee exactly what I was looking for, I would defiantly recommend More

by Shelbyhazlett
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 30, 2014

Dealership Rating

Excellent Experience from start to finish Kevin Karlin was exceptional from the beginning of the negotiations to the end. I worked with him over several weeks as I was undecided on which vehic More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joji Eapen, Robert Paredes

April 24, 2013

Dealership Rating

The entire experience of buying our new Toyota Sienna was very pleasant and this was largely due to working with such a knowledgeable and friendly salesman. Kevin Karlin was easy to work with, informative, More

by bemery01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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