7 Reviews
Write a Review7 Reviews of Kevin Karlin
September 14, 2024
v\We purchased a used car in February for our teen driver from Kevin Karlin. We were assured it went through a rigorous inspection process. Until last week, we were happy with the purchase. As she was driv from Kevin Karlin. We were assured it went through a rigorous inspection process. Until last week, we were happy with the purchase. As she was driving in rush hour traffic on the way to school, the right axle just fell off of the car! We had it towed to our mechanic, after the tow driver told us he had never seen anything like it, and our mechanic said it was long term damage that did not just happen since we owned the car. After a week of trying to reach the dealership's used and general sales manager, (Paul Williams and Kenny Glasco, our sales rep is no longer there it appears) and no calls back, I demanded the GM be called out of a meeting today. What happened to customer service? There was no resolution to our problem, just an "I'm sorry, I don't check landline voicemails." and "I'll do some research." Not sure what research is going to be conducted. Honestly, I didn't expect anything to come of it, but I at least expected a call back. Our fault for buying a car without a warranty, but you can bet we will not make the mistake of purchasing from here again. More
Other Employees Tagged: Kenny Glasco and Paul Williams
September 25, 2022
If you won’t sell outside of 100 miles from your dealership you shouldn’t advertise outside of that area. I was interested in buying a Camry from your company but they refused to sell it to me. Not dealership you shouldn’t advertise outside of that area. I was interested in buying a Camry from your company but they refused to sell it to me. Not a good business practice….. I’ve owned over 15 Toyota vehicles over More
Other Employees Tagged: Dawn Hofer, Brice Skannal, Daniel Tigerina, Robert Jackson, Yo Phisaisawat, Leroy Giles, Kendall Kile, Brian Eger, Carlos Solis
August 24, 2016
Best car buying experience Love the experience my fiancé and I had while buying our first car together! Not only where the sales gentleman a pleasure to work with but also the f Love the experience my fiancé and I had while buying our first car together! Not only where the sales gentleman a pleasure to work with but also the finance department. I also have to give credit to the service department as well! Over all one of the best dealer ships I have experience! Not one time did I feel "pressured" into buying something or feel like I got ripped off! Love the fact that we got in a better car and something that we can afford!! Thanks you Toyota!! More
July 05, 2016
Great experience We had a great car buying experience. And we are very happy with how things turned out. I love you new car. Thank you Olathe Toyota We had a great car buying experience. And we are very happy with how things turned out. I love you new car. Thank you Olathe Toyota More
Other Employees Tagged: Beau
May 30, 2016
Review Olathe Toyota was the best place to get my first car! Kevin was the nicest person and knee exactly what I was looking for, I would defiantly recommend Olathe Toyota was the best place to get my first car! Kevin was the nicest person and knee exactly what I was looking for, I would defiantly recommend this to anybody who asked about it More
December 30, 2014
Excellent Experience from start to finish Kevin Karlin was exceptional from the beginning of the negotiations to the end. I worked with him over several weeks as I was undecided on which vehic Kevin Karlin was exceptional from the beginning of the negotiations to the end. I worked with him over several weeks as I was undecided on which vehicle to purchase. I am from out of town and corresponded with Kevin via email at all hours of the day and night. Kevin always responded in a timely fashion and was very professional without being high pressure. I ultimately decided on a new XLE Highlander and am pleased with the entire experience. Everyone I encountered at the dealership from Joji to Robert was very friendly and professional and made me feel at home without the pressure to buy. Finally, the price of the new vehicle was fair and the price they gave me on my trade-in was fair so my wife and I left with our new vehicle very happy. Do not hesitate to buy from Kevin at Olathe Toyota. You won't be disappointed. More
Other Employees Tagged: Joji Eapen, Robert Paredes
April 24, 2013
The entire experience of buying our new Toyota Sienna was very pleasant and this was largely due to working with such a knowledgeable and friendly salesman. Kevin Karlin was easy to work with, informative, very pleasant and this was largely due to working with such a knowledgeable and friendly salesman. Kevin Karlin was easy to work with, informative, patient, and did not pressure us in our decision. Working with him made all the difference as we had recently been at another dealership where the service was less than stellar. I will be recommending Kenny Thomas Toyota and Mr. Karlin in the future! More