Kevin Kane | Page 3

I was close to a deal on a used MDX with Kevin. I am from out of state and questioned a charge for licensing in IL as I could transfer my WI plates. I then asked about seeing the title on the car I am from out of state and questioned a charge for licensing in IL as I could transfer my WI plates. I then asked about seeing the title on the car I was purchasing I wanted to review. That's when the trouble started Kevin seemed hesitant on that topic when I called by phone. He was suppose to contact me but didn't so I emailed, still didn't hear anything. Then a gal from their follow-up dept was kind enough to contact me and then finally a call from Kevin who didn't mention the title issue but told me the numbers weren't right when a week earlier we were with approximately $350.00 of a sale. Everything I know and have had experience with tells me I should be able to see the title on a car before trading to make sure it is accurate and the dealer owns that car yet Kevin called the deal off and said it was money. I suspect the dealership did not have the MDX titled in their name. All too illusive for me especially when trading from out of state. More

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Muller's Woodfield Acura1099 W. Higgins Rd. Hoffman Muller's Woodfield Acura 1099 W. Higgins Rd. Hoffman Estates John Mavraganis the Sales Consultant was excellent. He explained all the features Muller's Woodfield Acura 1099 W. Higgins Rd. Hoffman Estates John Mavraganis the Sales Consultant was excellent. He explained all the features about my new Acura RDX during the test drive. I had a wonderful experience the day I purchased my vehicle. It wasn’t stressful. I would defiantly recommend this dealership, if you are looking for a new car. In addition, I want to thank Jeff in finance for assisting me in getting the best finance rate available for my car. Thanks Again, Lorrie More

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John Mavraganis was the best!!! Honest, polite, funny and extremely professional. Kevin and Jeff were also awesome! This will be the family dealership for all future purchases. and extremely professional. Kevin and Jeff were also awesome! This will be the family dealership for all future purchases. More

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I was very pleased with the service I received from our salesman John as well as your finance and management personnel. They all seemed genuinely interested in making our buying experience enjoyable. The o salesman John as well as your finance and management personnel. They all seemed genuinely interested in making our buying experience enjoyable. The only criticism I have is your Acura used car facility is in need of some serious renovation . It feels unwelcoming and "dumpy" More

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Everyone at Muller’s Acura is always courteous, knowledgeable and a pleasure to deal with. Special thanks to Kevin Kane, Lance Dailey and Myles Bauer. knowledgeable and a pleasure to deal with. Special thanks to Kevin Kane, Lance Dailey and Myles Bauer. More

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EXCEPTIONAL SERVICE Muller's Woodfield Acura continues to set the bar for service. Today I had a 7:00 am appointment for my 10,000 mile service and was out by 7:25 am. Muller's Woodfield Acura continues to set the bar for service. Today I had a 7:00 am appointment for my 10,000 mile service and was out by 7:25 am. I received the usual courteous, prompt and efficient service that I've become accustomed to with Muller's. More

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I love my car ! I have used the dealership before with a Greta experience, so I was most pleased with this experience also. Lance was excellent in communicating with I have used the dealership before with a Greta experience, so I was most pleased with this experience also. Lance was excellent in communicating with me over a few week period in getting another car. There was a slight adjustment needed on the car which he promptly took care of for me. The car was in immaculate condition although it was 3 years old. Lance offered his services in helping me in the future with tech questions I might have. He seems to know the car extremely well and explained things to us in detail. Great car, great experience. Thank you Lance. More

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Our experience at Muller was so pleasant! We can’t thank Mike enough for his knowledge, patience and willingness to work with us! Mike helped us to find the car we wanted and get it at the price we needed. Mike enough for his knowledge, patience and willingness to work with us! Mike helped us to find the car we wanted and get it at the price we needed. We will absolutely return to Muller for our next purchase. More

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2016 ACURA RDX ADVANCE PACKAGE I live in Tennessee and found this vehicle on cars.com. I found a vehicle that we have been searching for over the weekend and did the automated email I live in Tennessee and found this vehicle on cars.com. I found a vehicle that we have been searching for over the weekend and did the automated email to the dealership. Pretty much immediately, I got an automated reply saying that someone will contact me, blah blah blah... At 8:00 a.m. Sebastian Wrobel gave me a call that I missed, lets not forget that the dealership doesn't open until 9:00. So, I gave him a call back. Needless to say, I got every bit of information that I wanted almost instantly. He gave me a video call so he could run through everything about the vehicle and even show it. He was on top of EVERYTHING. He texted me and kept me updated. The process was smooth and quick. He delivered because he always delivers, literally and figuratively. It took 4 business days to get our vehicle from Chicago to Tennessee. Pretty impressive. Read his reviews if you have any doubt. I highly recommend working with Sebastian from Muller's Woodfield Acura, because I guarantee you, HE WILL DELIVER! Thanks for the hoops and strings you pulled to get us our vehicle in a timely manner. We'll do it again the next time!!! More

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First time Acura Buyer! Josh Akrrberg greeted me at the door. He was a professional answering all questions. The test drive was good. He suggested a car with fewer miles whic Josh Akrrberg greeted me at the door. He was a professional answering all questions. The test drive was good. He suggested a car with fewer miles which is actually the one I purchased. He was not pushy which is why I went back to purchase. I was not pressured. I would most definitely share my experience with others and would recommend this dealership to others. Thanks Josh, for making this purchase an easy decision. More

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