Kevin Jewel | Page 18

Excellent Customer Service I purchased my first new car, a Ford Escape Titanium from Walker Ford. The entire team of people I met and worked with was extraordinary. Kevin listen I purchased my first new car, a Ford Escape Titanium from Walker Ford. The entire team of people I met and worked with was extraordinary. Kevin listened to everything I wanted with my first vehicle and matched me with the perfect one. Also, Harry in finance helped out tremendously for a great deal. Everyone I met at Walker that day considered me to be a part of the family and that is really refreshing to see. I sincerely recommend Walker Ford to everyone. More

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Walker got me back on the road I was involved in a car accident that totaled my first 2014 Fiesta. Our experience with Walker went as smooth as possible. I could have chosen any oth I was involved in a car accident that totaled my first 2014 Fiesta. Our experience with Walker went as smooth as possible. I could have chosen any other dealership. However, we chose to come back to Walker because of the great customer service and competitive price. Thanks for making a difficult situation as stress free and easy as possible. More

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Great experience Great car buying experience would recommend them as a five star dealer. Would recommend them to anyone. Had my old car serviced just 4days prior to Great car buying experience would recommend them as a five star dealer. Would recommend them to anyone. Had my old car serviced just 4days prior to buying a new car. Service was fast More

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Kevin Jewel is the man, he rocks.. We have purchased several cars from Kevin and Walker Ford, never any pressure, or old school sales tactics, we can walk in the door, tell Kevin what w We have purchased several cars from Kevin and Walker Ford, never any pressure, or old school sales tactics, we can walk in the door, tell Kevin what we have in mind, and what our allotted budget is, and we leave the rest to Kevin. Excellent service and pricing, a very pleasant buying experience, plus, Kevin always sends chocolate chip cookies after the sale. More

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the best experience ever always with Walker Ford We have had nothing but the best deals in the past 9 cars that we have purchased from Walker ford. The salespeople and all whom we dealt with in the p We have had nothing but the best deals in the past 9 cars that we have purchased from Walker ford. The salespeople and all whom we dealt with in the past 9 purchases have been absolutely wonderful in helping us the get the car we wanted and the best deals. We have always come away from WALKER FORD very happy with a beautiful car and completely satisfied with all transactions We are certainly planning on staying with Walker Ford as long as we are able to still drive. Thankyou again for such wonderful service and especially to Kevin Jewel , our favorite salesman Mike and Nancy Sullivan More

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Walker Review for Sale of 2015 Explorer Very impressed with sales person Kevin Jewel. I had researched the Ford Explorers online and then made contact with Kevin to schedule a test drive. Very impressed with sales person Kevin Jewel. I had researched the Ford Explorers online and then made contact with Kevin to schedule a test drive. On arriving at the dealership, Kevin had the car waiting in the front lot and started it as we exited our vehicle. He then spent about an hour explaining each of the functions of the Explorer, which were many since it was the Limited edition. And he accompanied us on the test drive, walking us through use of the Lane Departure Warning system, functions of the turn signals, wipers, lights, Parking assist, etc. All very different from my former 11-year old car. Kevin then spent several hours with us completing the necessary paperwork to finalize the sale with appropriate discounts - final price was very well discounted, luring us away from plans to also consider a Toyota Highlander. And, after we completed signing all paperwork and the sale was completed, Kevin spent another half hour with us in the Explorer explaining more of the functions of the vehicle and its computerized offerings. My impression of Kevin is that he is a genuinely honest person, conveying to us a legitimate feeling of trust. He treated my wife, daughter and me with respect and friendliness, which we all appreciated. We also own a 2011 Ford Escape which we purchased new from Kevin with the same experience. We have had all servicing for the Escape done at Walker over the past four years, and the workmanship and treatment has been exceptional also. More

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What a great experience! Mike Simmons, Kevin, Brett (and everyone else at Walker Ford) really live up to their reputation, "Simple, honest and hassle free". I couldn't be ha Mike Simmons, Kevin, Brett (and everyone else at Walker Ford) really live up to their reputation, "Simple, honest and hassle free". I couldn't be happier. I originally started out with a different manufacturer (starts with an A and ends with an A) I contacted the dealer and they would never get back to me - so a friend of mine said to call "Kevin and he'll take care of you". Well, I called Kevin - even though he was busy he took my call and told me he would call me back within 15 min. He did. When my husband and I showed up at Walker - Kevin introduced us to Mike Simmons (Kevin was delivering another vehicle) Kevin let us know ahead of time he would be with another delivery but he would make sure we were taken care of. We LOVE Mike - he is so personable, fun, and professional. In fact everyone we met at Walker was awesome. When we got to F&I - Brett had all of the paperwork ready to go and we were in and out in no time. I had no idea I would decide on a Ford and I love it! I would definitely refer my friends and family to Walker Ford they do right by the customer. Thank you Mike Simmons and everyone at Walker Ford! More

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Our first lease experience This was our first lease experience as well as our first Ford experience. We were well pleased with the vehicle and with the people who helped set up This was our first lease experience as well as our first Ford experience. We were well pleased with the vehicle and with the people who helped set up our lease. More

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Nancy's new 2015 Edge Been dealing with Walker and Kevin for years. First class operation. They make you feel like one of the family. Never once thought they were not the m Been dealing with Walker and Kevin for years. First class operation. They make you feel like one of the family. Never once thought they were not the most professional. Plus in this age of paperwork everything runs like a fine tuned machine at closing. More

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2015 Taurus Pre-Order Took Longer than expected. We are very satisfied with Walker Ford's overall experience. The sales and service staff are very professional and a pleasure to work with. We will co We are very satisfied with Walker Ford's overall experience. The sales and service staff are very professional and a pleasure to work with. We will come back to Walker Ford for future vehicles. However, we were somewhat disappointed with the vehicle order (from Ford Chicago) taking so long from the order date (October 2, 2014) until delivery, January 21, 2015, about 15-1/2 weeks. This resulted in extended use of a rental approximately 7-1/2 weeks beyond what we had planned for. Walker Ford covered about 4-1/2 weeks of this extra expense. More

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