Kevin Hitchcock

I put down a down-payment on a Toyota Corolla Hybrid in July, then waited until September for the car to arrive. When it arrived, Joseph Toyota tried to back out of selling it to me. They said they didn't July, then waited until September for the car to arrive. When it arrived, Joseph Toyota tried to back out of selling it to me. They said they didn't want to sell me the car because I complained about their horrible data privacy form, though I did sign their form after I complained about it. It took me two days to complete what should have been a simple transaction. I think the dealer's real motive for trying to back out of the sale was that they could have got more money for this new Corolla Hybrid if they sold it to someone else who might walk in, since otherwise the waiting list is still months long. Anyhow, I did eventually complete the purchase the second time I tried. When I got my new car, Joseph Toyota did not set up my Internet or Sirius XM or safety features for me. They just bum-rushed me off the lot. This was the fifth car I purchased new at Joseph Toyota since 2003. It's also the last one I will ever purchase there. I was treated very disrespectfully, and the whole episode had the appearance of dishonesty. I had good experiences at Joseph Toyota for more than 20 years. But there has been turnover in their staff, and they are not what they used to be. Joseph Toyota has jumped the shark. More

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Good friendly assistance and advice as I prepared to purchase my car or lease another car. Never felt pressured which I appreciated. purchase my car or lease another car. Never felt pressured which I appreciated. More

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We had a great experience with Dominique and Joseph Toyota. We knew exactly what we wanted and working with Dominique we were able to get the vehicle we desired. The 2023 Toyota Highlander Platinum is Toyota. We knew exactly what we wanted and working with Dominique we were able to get the vehicle we desired. The 2023 Toyota Highlander Platinum is perfect for us and what we wanted. More

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