Kevin Germain

Bait switch service dept ! Big scam go elsewhere place sucks Kevin is horrendous, general manager won’t return a phone call. Big scam go elsewhere place sucks Kevin is horrendous, general manager won’t return a phone call. More

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I purchased my 2020 VW Tiguan SE from Joe Heidt in June, 2021. (The salesman who sold me the car is no longer at the dealership). The 2020 Tiguan has been good to drive, and it carries my windsurfing equi 2021. (The salesman who sold me the car is no longer at the dealership). The 2020 Tiguan has been good to drive, and it carries my windsurfing equipment in Florida well, on numerous occasions. (We are snow-birds and go back and forth from New Jersey to Florida). On the bad side, the 4 drain drainage system in the panoramic sunroof failed miserably, and I had to have it replaced, which took 7 days to accomplish. All the carpeting in the back seat area had to be replaced. The car still smells funky whenever it rains hard. In my opinion, the design of the panoramic sun roof is sub-standard. I would not buy another VW Tiguan with a panoramic sunroof, from Joe Heidt VW, or anywhere else. More

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If you want the best dealer in the Tri-State Area look no further! Dylan will get you the best deal as possible, professional, straight to the point, courteous, and will get you in the right car that you wan further! Dylan will get you the best deal as possible, professional, straight to the point, courteous, and will get you in the right car that you want! More

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I worked with Sara Schlosser, from the Service Department of Joe Heidt VW regarding my VW Passat and a car accident that I was involved in. She was a huge help from the start in corresponding, and advocating of Joe Heidt VW regarding my VW Passat and a car accident that I was involved in. She was a huge help from the start in corresponding, and advocating, between the insurance company, and a local auto body shop to get my car repaired correctly, and in a timely manner. Sara worked above and beyond her job title, and was very responsive throughout the entire repair process. Thank you, Sara. More

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I purchased many cars over the years through Joe Heidt. The service and professionalism has always been spectacular. The service and professionalism has always been spectacular. More

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