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Kevin Fondren

Overview Reviews (10) Inventory (205)

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Kevin Fondren

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Kevin Fondren

Service Advisor

Tasca Ford Midlothian

14633 S Cicero Ave
Midlothian, IL 60445

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3.8

10 Reviews

Overview Reviews (10) Inventory (205)

3.8

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Kevin Fondren

October 12, 2024

Dealership Rating

Employee Rating

The staff is very professional. They kept me informed on all services I was given and a fair assessment. They kept me informed on all services I was given and a fair assessment. More

by George

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Mackey

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Oct 13, 2024 -

Tasca Ford Midlothian responded

George, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 22, 2024

Dealership Rating

Employee Rating

Service men are fantastic. Always willing to help. Helped me hook my phone up to my car. Always willing to help. Helped me hook my phone up to my car. More

by Bigfoot

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Mackey, Dolores Ayala, NIKOLAS AGGELOPOULOS

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Aug 23, 2024 -

Tasca Ford Midlothian responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 05, 2024

Dealership Rating

Employee Rating

Kevin was excellent. He was helpful and very knowledgeable about my issue I came in for He was helpful and very knowledgeable about my issue I came in for More

by aejs4

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 06, 2024 -

Tasca Ford Midlothian responded

Thank you for choosing Tasca Ford Midlothian. Your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again!

July 12, 2024

Dealership Rating

Employee Rating

Had to call about my car 4. 5 hrs. later after being told repair was to take 1.5 at the max. They had forgot to call the valet. Upon arrival was given a receipt for work done and 5 hrs. later after being told repair was to take 1.5 at the max. They had forgot to call the valet. Upon arrival was given a receipt for work done and parts they had not given me. Called and found out the parts should be either on order or in on monday I can pick them up. Its friday and no call about parts, customer service has no idea. NEVER AGAIN More

by martinchris62

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jul 15, 2024 -

Tasca Ford Midlothian responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 24, 2024

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Employee Rating

Came in for a recall and they charged me for a diagnostic for a recall for a recall More

by Devonrob24

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Thomas Mackey, Dolores Ayala , Robert Pritchard, Nick

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May 24, 2024 -

Tasca Ford Midlothian responded

Devonrob24 as in my previous response on your other review, I’m sorry to hear about your experience here at Tasca Ford Midlothian. We hold ourselves to a very high standard of customer service. I would love to assist you personally to see if there is anything we can do to help. Please feel free to contact me directly at 708-388-3000 my name is John Rodriguez General Manager Tasca Ford Midlothian.

May 24, 2024

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Employee Rating

Bad service try to charge u for recalls they messed up stay away from here stay away from here More

by Devonrob24

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Thomas Mackey, Dolores Ayala , Robert Pritchard, Nickolas aggelopoulos

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May 24, 2024 -

Tasca Ford Midlothian responded

Devonrob24 I’m sorry to hear about your experience here at Tasca Ford Midlothian. We hold ourselves to a very high standard of customer service. I would love to assist you personally to see if there is anything we can do to help. Please feel free to contact me directly at 708-388-3000 my name is John Rodriguez General Manager Tasca Ford Midlothian.

May 24, 2024 -

Tasca Ford Midlothian responded

I would be more than happy to do all I can do to help but I will need more information to be able to dig into this for you. Name, vin number to vehicle serviced, bill? Something to help me help you. Feel free to call me directly John Rodriguez General Manager 708-388-3000 with the info or feel free to email me directly kiko@tasca.com. Thank you in advance

May 24, 2024 -

Devonrob24 responded

Then act like they care when u leave a review if u care so much give me my money back

April 30, 2024

Dealership Rating

Employee Rating

I usually ask to work with Mr. Pritchard, he wasn't in so I had the opportunity to work with Kevin. Both are very good and very easy to work with, i appreciate full explanation Pritchard, he wasn't in so I had the opportunity to work with Kevin. Both are very good and very easy to work with, i appreciate full explanations as related to my vehicle. More

by gogo817

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Pritchard

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May 01, 2024 -

Tasca Ford Midlothian responded

It's great to hear that Robert and Kevin were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Tasca Ford Midlothian!

April 03, 2024

Dealership Rating

Employee Rating

Very professional and completely knowledgeable. Was transparent about all aspects, really took care of me . Was transparent about all aspects, really took care of me . More

by Frazierkenyatta3

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Mackey

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Apr 03, 2024 -

Tasca Ford Midlothian responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 27, 2024

Dealership Rating

Employee Rating

Mr. Kevin Fondren is a great service advisor he does whatever he can to satisfy his customers whatever he can to satisfy his customers More

by hjp917hp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Jones , Jerron Cotton

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Mar 27, 2024 -

Tasca Ford Midlothian responded

We are pleased to hear Kevin, Jerron, and Greg provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 12, 2024

Dealership Rating

Employee Rating

This dealership is always friendly, service is fantastic. I would recommend this place to all of my friends fantastic. I would recommend this place to all of my friends More

by Jeffssnowplowing

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Masoud, Robert Pritchard, Pj great person

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