Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng | Page 63

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
679 Reviews
4.9

679 Reviews

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679 Reviews of Kevin Eng

December 05, 2022

Dealership Rating
Employee Rating

I came in for routine maintenance and Kevin Eng was my service advisor. He was super helpful, friendly and professional. 10/10 would recommend More

by Hanwon77
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2022

Sierra Honda responded

Thanks for the 10/10 for Kevin! It's super important to us that our guests are treated to attentive, pleasant service, so we're very happy that is exactly what Kevin provided for you. Please don't hesitate to give us a call if we may serve you again!

December 03, 2022

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Kevin Eng has provided EXCELLENT service to me for many years and is a primary reason I continue to use Sierra Honda as opposed to another dealership. More

by bonnie.r.packard01
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2022

Sierra Honda responded

Hi, Bonnie! Thanks so much for the 5-star review of Kevin. Kevin is truly a gem and we're so happy he continues to be your reason to keep coming back to Sierra Honda. We graciously look forward to making your next visit just as outstanding.

November 29, 2022

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I have been a client of Sierra Honda for many years - 3 cars! Everyone I have come into contact with have always been honest and courteous, most importantly, Kevin Eng who is my service consultant. I’m su More

by millner.dawn
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 30, 2022

Sierra Honda responded

That's fantastic news! Thanks so much for sharing this 5-star review all about Kevin. Kevin is a super service advisor and we're lucky to have him on the Sierra Honda Team. We are sure he'll appreciate your kind words. We're looking forward to making your next visit just as outstanding!

November 28, 2022

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Kevin and his manager John really worked with me and helped me work toward getting my car back on the road during a difficult financial time. I felt the heart and the honesty behind the service. So appr More

by Lacey Noennich
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Howard

Nov 30, 2022

Sierra Honda responded

Thanks so much, Lacey! We sincerely appreciate your business and your positive feedback on Kevin and John. Your safety and satisfaction are our top priorities, so we're happy to hear you were provided with personal attention to fit your needs and hopefully alleviate some of your stress. Thanks so much for choosing Sierra Honda!

November 22, 2022

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Able to schedule an appointment as soon as possible. Easy checking in and out. Explained what needed to be done. Overall great service! More

by tiffanyh
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez , Tina Ming, Billy Tam

Nov 30, 2022

Sierra Honda responded

Thanks a lot for the positive feedback, Tiffany! It's super important to us that our guests find our services valuable and convenient, so we're delighted our team handled your appointment with efficiency and great care. Please don't hesitate to call if the Sierra Honda service team may assist you in any other way. It is our pleasure!

November 22, 2022

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Employee Rating

Very courteous while checking in my car as well as when I picked it up. More

by Deneil
Recommend Dealer
Yes
Dec 05, 2022

Sierra Honda responded

Deneil, thank you for stopping by to share positive feedback on your dealership experience! We're delighted our team treated you to a convenient and pleasant visit. We graciously look forward to your return and wish you the best in all of your upcoming travels.

November 18, 2022

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Employee Rating

Kevin Eng is a very professional person, treats me with courtesy and respect. I'll only deal with him when I come to the dealership. Tina was also nice but I prefer to deal with Kevin. More

by Capricorn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Ming

Nov 30, 2022

Sierra Honda responded

Thanks so much, Capricorn! We are delighted to read your 5-star review of Kevin and your service visit at Sierra Honda. Thanks for letting us know how pleased you have been with Kevin's service style. We'll be sure to provide you with nothing less the next time we see you!

November 16, 2022

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I am very pleased with the customer service provided by Sierra Honda. The professionalism started from the moment I arrived. I particularly want to thank Kevin for explaining in detail the overall servi More

by cbsdamom
Service Price Transparency
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Recommend Dealer
Yes
Nov 17, 2022

Sierra Honda responded

We sincerely appreciate your business and your wonderful review of Kevin. Thank you for sharing with us how helpful Kevin was to you in explaining your options. We are sure he would be humbled by your kind words. We hope to make your next service visit just as reliable!

November 11, 2022

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Employee Rating

I think I've been assisted by everyone there but I've work with Tina Ming the most. I greatly appreciate her expertise and friendliness. Thanks for everything Tina! More

by Sirene
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez , Tina Ming

Nov 15, 2022

Sierra Honda responded

Thanks so much, Sirene! We're so happy our whole service team has been consistently accommodating for you but we're especially delighted that Tina has your complete confidence. Tina will certainly appreciate your kind words. We hope to always make your service visits reliable and pleasant. Thanks for choosing Sierra Honda!

November 09, 2022

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Employee Rating

Appoints are easy to make. Service personal are always courteous and efficient. Kevin Eng has consistently provided excellent service to me which is why I prefer him as my ser More

by much2preshus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2022

Sierra Honda responded

That's fantastic news! Thank you for the 5-star review of Kevin. We're happy to provide convenient scheduling and pleasant, professional service for you and your vehicles. Kevin will definitely appreciate having earned your continued trust. Thank you so much for choosing Sierra Honda!

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