Kevin Eaton

The need to purchase a vehicle was an unplanned surprise, but the Silko team, starting from my very first interaction on the sales floor with Mikey Healey, was pressure free and very straight forward. but the Silko team, starting from my very first interaction on the sales floor with Mikey Healey, was pressure free and very straight forward. More

by DANGOUTHRO Verified Customer Verified Customer

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There was a bit hiccup about the numbers after I purchased. I was not satisfied then. The manager gave me a call and set a meeting with me. Explained every details. I understood the paperworks clear purchased. I was not satisfied then. The manager gave me a call and set a meeting with me. Explained every details. I understood the paperworks clearly. I like how professional and patient Kevin was while explaining. I wish all the finance people were like that. I like the sales department too. They were not pushing. They gave me options. When I was hesitant, they asked me to take time. Come another day! This is quite rare to be honest. i got $3500 off msrp for my pilot 2025 which is rare around Boston. I like their lifetime warranty too More

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good explanation from the manager on the finance thing! It was confusing at the beginning. I am glad they set up a meeting to discuss it clearly It was confusing at the beginning. I am glad they set up a meeting to discuss it clearly More

by afarooq614 Verified Customer Verified Customer

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Exceptional customer service pre-sale to post sale. Sale was not rushed. All information was communicated. No hidden agenda or items. Sale was not rushed. All information was communicated. No hidden agenda or items. More

by tadgeneral Verified Customer Verified Customer

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Have been going here since 2011 and have had no issues . Service is good and very helpful. Service is good and very helpful. More

by JMHRINEHART1 Verified Customer Verified Customer

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I was very happy to not be pushed into anything more that what I wanted. what I wanted. More

by benahuntsw Verified Customer Verified Customer

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I have no idea who javani rivera is. I worked with Emilio Silva and Kevin Eaton. To follow is the feedback I offered Honda corporate when asked about my sales experience: Multiple fai I worked with Emilio Silva and Kevin Eaton. To follow is the feedback I offered Honda corporate when asked about my sales experience: Multiple failure points in the sales process. Critical items include: 1. Financing team significantly understaffed. 2 hour rate after applying online. Sales team set inappropriate expectations on wait time and change order of which client up next (I called xx as sales manager did this within earshot of me 2. Dealer failed to work with insurance company to coordinate registration of car. Note I made the change in coverage and had to call to coordinate all paperwork after I got to the dealer to pick up the car 3. As paperwork was not completed on time I had to make a second trip the following day to pick up the car. Sales manager Kevin Eaton was engaged by salesperson Emilio Silva and made a reasonable atonement offer of all weather floor mats on day 1 of pickup attempts. When questioned why the mats were not in the car for day 2 of pickup the response was we need to order them (I’ll call you when they are in. I’m still awaiting that call Emilio and Kevin. 4. Dealer failed to share all lender options. This is a Fair Lending reg violation. More

by screen.sensory.0u Verified Customer Verified Customer

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Leasing a new car for my son was something I had been dreading, but the experience at Silko Honda was incredibly pleasant. From our knowledgeable salesperson, sales manager to the finance manager, the en dreading, but the experience at Silko Honda was incredibly pleasant. From our knowledgeable salesperson, sales manager to the finance manager, the entire process was truly professional,. We will definitely be back! I would recommend anyone looking for a new or used Honda to visit Silko Honda first as they won't need to go anywhere else! More

by millielrochon Verified Customer Verified Customer

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This was an easy process with the Silko team. Mike H. was very attentive and communication with him was easy. Mike H. was very attentive and communication with him was easy. More

by jmcdo80 Verified Customer Verified Customer

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Easiest car buying experience I have had! I'd recommend Silko to anyone looking for a Honda. I'd recommend Silko to anyone looking for a Honda. More

by epenna320 Verified Customer Verified Customer

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