Kevin Dorsey
Customer Relations Manager
Mercedes-Benz of Hoffman Estates
1000 West Golf Rd
Hoffman Estates, IL 60169
14 Reviews
Write a ReviewDealership Experience
4 yrs, 11 mos
Industry Experience
10 yrs, 4 mos
Languages Spoken
English
14 Reviews of Kevin Dorsey
December 09, 2022
Excellent service and execution. I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule in perfect condition, exceeding my expectations. More
Other Employees Tagged: Michael Spooner, Mike Connolly Jr
July 09, 2022
He did a pretty good job. I will definitely come back to purchase my S class I will definitely come back to purchase my S class More
Other Employees Tagged: Nicole Vaccarino, Ilona Varyshko, Dick Barker, Abe Zabadneh , Benny Garcia, Alec Nicoll, Piotr Siemieniuk
March 29, 2022
Dealership was very clean and organized very friendly staff that always wants to know if youre doing alright and taken care of. staff that always wants to know if youre doing alright and taken care of. More
Other Employees Tagged: Michael Spooner, Abe Zabadneh
September 16, 2021
Thank you Charlie, Vlad, Tom H, Tom M, Mike Connolly, and Kevin! Everyone was so helpful and kind. Truly the best experience buying a car! Kevin! Everyone was so helpful and kind. Truly the best experience buying a car! More
Other Employees Tagged: Tom May, Mike Connolly, Vlad Sabetskyy, Tom Herwehe, Charlie Trauscht , Tom Mitchell
May 27, 2021
Stay away. Super shady operation. Particularly Kevin Dorsey. Sales staff ( Peter for instance) don't return their promised calls either. Big game players. They quoted me more for a vehicle with a warra Dorsey. Sales staff ( Peter for instance) don't return their promised calls either. Big game players. They quoted me more for a vehicle with a warranty, quoted at $4995 (5 K) along with car quoted at 73,999 ( 74 k ) which would be 79 K. So together they gave me a quote of 79,999 or approx. or 80k as what I guess they view as a package price with a $1,000 added to the purchase price, like customers are suppose to be stupid, or their way of playing with their clients. Buyers beware. Don't waste your times. Ethics issues. More
Other Employees Tagged: Peter Fiorita, Mike Connolly , Riley Massey, Areli Ortiz
February 21, 2021
This dealer has 2018 Lexus LC500 with 7436 miles asking price was $74999. After almost 2 weeks negotiations, the price went down to $72500. However, I later learned that this same car got rejected from ano price was $74999. After almost 2 weeks negotiations, the price went down to $72500. However, I later learned that this same car got rejected from another recent buyer which he flew across country to came to realization that it has bumper damage on front and back, and the car has white vinyl wrap which its in bad condition. I still decided to buy at $72500 but the general manager name Tom May later changed his mind and told me that the price went up to $76999. I also deal with Kevin Dorsey who is a customer relation manager. Both of them played games with me and seems like they don’t respect the customers. Never have I experienced this type of business practice at a professional car dealer. Offer and change the price after customer agreed to buy. One thing that is very important and they violated was they sent me a picture that has the previous owner name. These people are dishonest and will try to rob you. Stay away!! More
Other Employees Tagged: Nina Gewargis, Tom May, Tom Herwehe
October 27, 2020
Great experience beginning to end. Found the perfect vehicle at a great price. I’ll be sending all my family and friends from now on. vehicle at a great price. I’ll be sending all my family and friends from now on. More
Other Employees Tagged: Tom May, Mike Connolly, Vlad Sabetskyy, Tom Herwehe, Matt McGinn, Charlie Trauscht, Michael Spooner
October 24, 2020
Kevin and Peter are the best! Answered all my questions, got a great deal. I highly recommend them period. Thanks guys, real life lifesavers yayyy got a great deal. I highly recommend them period. Thanks guys, real life lifesavers yayyy More
Other Employees Tagged: Peter Fiorita, Vlad Sabetskyy, Charlie Trauscht
October 07, 2020
Best customer service i have ever experienced. Dimitri Psihogios lived up to his word 100%. I would recommend him and Ziegler to my whole family. Psihogios lived up to his word 100%. I would recommend him and Ziegler to my whole family. More
Other Employees Tagged: Dimitri Psihogios