Kevin Dorsey
Kevin Dorsey at Mercedes-Benz of Hoffman Estates

Kevin Dorsey

Customer Relations Manager

Mercedes-Benz of Hoffman Estates

1000 West Golf Rd
Hoffman Estates, IL 60169

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rated
14 Reviews
not yet
rated

14 Reviews

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Dealership Experience

4 yrs, 11 mos

Industry Experience

10 yrs, 4 mos

Languages Spoken

English English

14 Reviews of Kevin Dorsey

December 09, 2022

Dealership Rating
Employee Rating

Excellent service and execution. I purchased this preowned vehicle online from halfway across the country, sight-unseen, as a surprise for my girlfriend. It arrived ahead of schedule More

by Eric Levy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 12, 2022

Mercedes-Benz of Hoffman Estates responded

Congratulations on your surprise! Thank you for trusting Mercedes-Benz of Hoffman Estates with your out of state purchase.

July 09, 2022

Dealership Rating
Employee Rating

He did a pretty good job. I will definitely come back to purchase my S class More

by Sandy123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Vaccarino, Ilona Varyshko, Dick Barker, Abe Zabadneh , Benny Garcia, Alec Nicoll, Piotr Siemieniuk

Jul 14, 2022

Mercedes-Benz of Hoffman Estates responded

Thank you!

March 29, 2022

Dealership Rating
Employee Rating

Dealership was very clean and organized very friendly staff that always wants to know if youre doing alright and taken care of. More

by chrisdavila31
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Spooner, Abe Zabadneh

Apr 06, 2022

Mercedes-Benz of Hoffman Estates responded

Thank you for the five stars.

October 23, 2021

Dealership Rating
Employee Rating

Kevin Dorsey helped me through the whole process of purchasing a car, great customer service and a huge selection of cars! I am in love with my new car! More

by lillyxnicholas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2021

Mercedes-Benz of Hoffman Estates responded

Congratulations on your vehicle! Thank you for the five stars.

September 16, 2021

Dealership Rating
Employee Rating

Thank you Charlie, Vlad, Tom H, Tom M, Mike Connolly, and Kevin! Everyone was so helpful and kind. Truly the best experience buying a car! More

by khmassey47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Mercedes-Benz of Hoffman Estates responded

Congratulations on our new vehicle! We appreciate the opportunity and the five stars.

May 27, 2021

Dealership Rating
Employee Rating

Stay away. Super shady operation. Particularly Kevin Dorsey. Sales staff ( Peter for instance) don't return their promised calls either. Big game players. They quoted me more for a vehicle with a warra More

by WilmingtonMercedesLover
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Peter Fiorita, Mike Connolly , Riley Massey, Areli Ortiz

February 21, 2021

Dealership Rating
Employee Rating

This dealer has 2018 Lexus LC500 with 7436 miles asking price was $74999. After almost 2 weeks negotiations, the price went down to $72500. However, I later learned that this same car got rejected from ano More

by Kenkentrent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

October 27, 2020

Dealership Rating
Employee Rating

Great experience beginning to end. Found the perfect vehicle at a great price. I’ll be sending all my family and friends from now on. More

by Fj92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Mercedes-Benz of Hoffman Estates responded

Thank you for the referral! We look forward to providing your family and friends with a great experience at Mercedes-Benz of Hoffman Estates.

October 24, 2020

Dealership Rating
Employee Rating

Kevin and Peter are the best! Answered all my questions, got a great deal. I highly recommend them period. Thanks guys, real life lifesavers yayyy More

by Jvsimpson91
Recommend Dealer
Yes
Oct 26, 2020

Mercedes-Benz of Hoffman Estates responded

Thank you and congratulations on your vehicle! Welcome to the Zeigler family.

October 07, 2020

Dealership Rating
Employee Rating

Best customer service i have ever experienced. Dimitri Psihogios lived up to his word 100%. I would recommend him and Ziegler to my whole family. More

by adamlebin1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dimitri Psihogios

Oct 16, 2020

Mercedes-Benz of Hoffman Estates responded

Thank you for the feedback and five stars!

1

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