Kevin Dorsey
Kevin Dorsey at Jaguar Land Rover Schaumburg
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Kevin Dorsey

Customer Relations Manager

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

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11 Reviews

Dealership Experience

5 yrs, 4 mos

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11 Reviews

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11 Reviews of Kevin Dorsey

November 18, 2022

Dealership Rating
Employee Rating

Toyota dealership service vibes at a Range Rover. They just want to get that commission and after that customer can go to xxxx. Dealt with bmw and benz dealerships my whole life and they never eve More

by Ali Athar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ken Ferrari, John Nelson, Stephen Pavlik, Tom Palm, Carlo Alvar, Sam Badro , Christian Csavoy, Luis Guizar, Raul Tomsa

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

July 17, 2022

Dealership Rating
Employee Rating

Excellent experience dealing with their team from the start to finish. Highly recommend this dealership to anyone searching for a new vehicle. More

by Gsteel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Little, Raul Tomsa

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

Thank you for sharing your experience with us, we appreciate the feedback! -John Nelson, General Manager

May 26, 2022

Dealership Rating
Employee Rating

Amazing service and communication. So thoughtful and helpful throughout the entire process. I felt genuinely supported and as if they were actually happy for me. More

by emma.whitee19
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gerhardt , Mike Buedel

May 25, 2022

Dealership Rating
Employee Rating

Excellent fast service with expert technicians and friendly, caring and knowledgeable support team! The dealership is modern, up to date with a fabulous selection of cars. A nice touch is a beautiful More

by hitekfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Pacheco, Hunter Spitzer , Christian Csavoy, Ruby Ilyayeva, Gary Rosentreter

October 20, 2021

Dealership Rating
Employee Rating

Ruby is knowledgeable and quick to respond. My sport was taken care of in a timely manner. More

by ESFIT2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Nelson , Bern Doman, Ruby Ilyayeva

October 02, 2021

Dealership Rating
Employee Rating

I purchased a car from this dealership and did not like the service I received from Tom in financing. It took 2 weeks for a simple call back and the issue is still not resolve. More

by BTHORNTON85
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Palm, Carlo Alvar, Tom Licata , Angela Nicoll

Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

August 11, 2021

Dealership Rating
Employee Rating

Great service! Bill Hans was very accommodating. Just wish they had a loaner available maybe next time will call ahead and reserve with Bill H and Goerge K More

by VLADS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Hans, George Katsikas, Raul Tomsa

April 17, 2021

Dealership Rating
Employee Rating

Hi, got great deal, great experience during the process. Very large selection, biggest in the area. Deals and prices also the best I saw within 100 miles. More

by INTERESTING2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Katsikas, James Russo, Alan Cherry

Apr 22, 2021

Jaguar Land Rover Schaumburg responded

Stocking the right vehicles to help our customers find the perfect fit -- that's our goal. Thank you for the five stars

March 13, 2021

Dealership Rating
Employee Rating

I was quite pleased with the service. Everyone was pleasant to deal with. The work was done efficiently The service agent was very thorough and explained everything More

by teddee63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Ferrari, John Nelson , Jessica Cervantes, Christian Csavoy, George Katsikas, Raul Tomsa, Dan Wright

April 29, 2020

Dealership Rating
Employee Rating

Terrific experience The experience was very pleasant and professional. The deal was attractive, the car was perfect, and the entire interaction was super simple and conv More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Ferrari , Christopher Peterson, James Russo

1

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