Kevin Delay

This is the second time Audi Stratham NH has gone above and beyond. So I m driving down the road and one of the idiot lights in my Q7 comes on saying I’ve got an engine oil problem. I happen to be 5 min and beyond. So I m driving down the road and one of the idiot lights in my Q7 comes on saying I’ve got an engine oil problem. I happen to be 5 minutes from the dealership so I go to the service department and Kevin Delay says can I help you. I tell him the issue. He says I can get you in tomorrow (Saturday) but swamped today. Down 3 mechanics. I said see you tomorrow and then he said wait a minute, let me at least check the car’s computer. He goes out, hops in my car, does quickly diagnostics and then he says to me, if you’ve got some time, I’ll take it into the shop. Fifteen minutes later, problem solved. Yeah, I’m lucky but what a great guy. I think that’s going above and beyond. More

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Professional, courteous, knowledgeable, Spend time necessary to explain your available options. Available courtesy vehicles are a big big plus. Waiting area is clean, and the coffee is good! necessary to explain your available options. Available courtesy vehicles are a big big plus. Waiting area is clean, and the coffee is good! More

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Everybody was incredibly helpful and courteous. They make sure the car was safe to drive given the brakes got weird in the heavy rain. They make sure the car was safe to drive given the brakes got weird in the heavy rain. More

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Timely, professional, polite, knowledgeable, clean. Stratham keeps you updated on service. Curticy vehicles are also available if needed. Stratham keeps you updated on service. Curticy vehicles are also available if needed. More

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Fantastic service from booking to getting the work complete, only great things to say about Audi Stratham complete, only great things to say about Audi Stratham More

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We had an excellent experience dealing with an issue that was difficult for us and for Richard to explain. They very carefully examined all of the computer codes from the car as well as investigating Audi w was difficult for us and for Richard to explain. They very carefully examined all of the computer codes from the car as well as investigating Audi wide history of similar experiences. Richard even called us later to discuss something that had happened to another Audi owner and it turned out that the issue was most likely something WE were doin, inadvertently, with the transmission. So far, so good. Thank you Richard for relating that other owners experience. A thoughtful followup. More

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Car was in and serviced right on schedule. I returned to a clean and great running ride. I returned to a clean and great running ride. More

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I keep coming back because of Frank and Chris. I always have an amazing experience I always have an amazing experience More

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The service at Audi Stratham is always fast & efficient. My service advisor Kevin is very professional and the waiting area is clean & comfortable. I wish I had been able to buy my care here. Next Audi. My service advisor Kevin is very professional and the waiting area is clean & comfortable. I wish I had been able to buy my care here. Next Audi. More

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Audi Stratham is great! Their customer service (especially in the service department) is above and beyond and so easy to deal with. It is worth the drive for me even though Their customer service (especially in the service department) is above and beyond and so easy to deal with. It is worth the drive for me even though there is another dealership closer to me. More

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