Kevin Cook | Page 8

Service was completed with no worries and the other concerns I had with remote working correctly was addressed and it seems the problem was corrected. concerns I had with remote working correctly was addressed and it seems the problem was corrected. More

by ROADWELDER Verified Customer Verified Customer

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Very helpful and very friendly would go back for my next vehicle would recommend anyone vehicle would recommend anyone More

by qbeck8849 Verified Customer Verified Customer

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Communication was great and car was done when promised. One of Northwest Ohio's finest Dealerships! One of Northwest Ohio's finest Dealerships! More

by rschinharl Verified Customer Verified Customer

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Ill try to keep this as brief as possible. Not a good experience. -Found a vehicle we liked online. -Selected the link to say we were interested -They sent us an offer that was guaranteed Not a good experience. -Found a vehicle we liked online. -Selected the link to say we were interested -They sent us an offer that was guaranteed for 7 day. -It was a 1.5 hour drive for us to get there. We tried to go test drive the car/purchase it the next day. -However now the car was unavailable due to waiting on a part. -A couple days later: Now it was unavailable because it needed some scuffs fixed on the bumper. -The price on the website for the vehicle was raised about $2000 -A day later, now it was unavailable because they decided to replace the bumper instead of fix it. -I called to say that we needed to come do the paperwork because our price guarantee was about to expire. He said not to worry, they would honor the price, just send him the email that had the offer. He was then off the next 1-2 days and didn't get back to me until after the guarantee expired, just to tell me they wouldn't accept the offer now. -I still liked/wanted the vehicle (for some reason). I told them I had a trade-in, and he asked me to send him pictures. I clicked on the link on THEIR website to value my trade-in and it came back with a range of $6500-$8500. He came back with an offer of $4000-$5000. -I obviously said no thanks -Very shady business practices, stringing us along long enough for the guarantee to expire, and then offering barely more than half of what our trade-in was worth. More

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Kevin Cook was very helpful with narrowing down which vehicle would suit our needs and budget. Chris was very helpful walking us through all the paperwork to buy our car vehicle would suit our needs and budget. Chris was very helpful walking us through all the paperwork to buy our car More

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Found the vehicle I wanted and the staff made the transaction super smooth! Highly recommend Kevin Cook. He knows the vehicles and was a pleasure to work with! I love my used/ new to me car! transaction super smooth! Highly recommend Kevin Cook. He knows the vehicles and was a pleasure to work with! I love my used/ new to me car! More

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Awesome!! Great dealership to work with and very nice inside. Everyone was very professional. Kevin was awesome. I will definitely be back to purchase other ve Great dealership to work with and very nice inside. Everyone was very professional. Kevin was awesome. I will definitely be back to purchase other vehicles from this dealership. More

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Easy to Work With Friendly, easy to talk to and attentive. Clean and state of the art facilities. Would recommend doing business here again and again. I’ve been a repea Friendly, easy to talk to and attentive. Clean and state of the art facilities. Would recommend doing business here again and again. I’ve been a repeat customer for 6 plus years. More

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To Buy or to Lease I went in to buy a used car, came home with a new car lease. I found Kevin Cook most helpful in deciding to buy or lease. I had a specific payment in I went in to buy a used car, came home with a new car lease. I found Kevin Cook most helpful in deciding to buy or lease. I had a specific payment in mind and he ran all the numbers was very patient and answered all my questions, never seemed impatient or bothered he genuinely wanted to help get me in what I wanted and what was best for me! Great salesman! I would recommend him for all your car buying needs. More

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Awesome experience Nick Ort jr is the salesman I worked with. Nothing but great things to say. Nick took care of me like I was family. He is a man of his word. I had the Nick Ort jr is the salesman I worked with. Nothing but great things to say. Nick took care of me like I was family. He is a man of his word. I had the car for one day, had a major issue, and Nick stood behind his word. I am completely satisfied with my purchase, and will shop no where else when I buy my next vehicle. I would recommend anyone looking to purchase a vehicle to look Nick Ort jr up at Perrysburg Auto mall. You will not be disappointed. Service department took care of a catastrophic problem, and handled it very professionally. More

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