Kevin Ciccariello
Kevin Ciccariello at BMW of Devon

Kevin Ciccariello | Page 3

Service Manager

BMW of Devon

20 Lancaster Ave
Devon, PA 19333

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4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Kevin Ciccariello

May 08, 2026

Dealership Rating
Employee Rating

Everyone there made sure my visit was comfortable and my service was performed correctly and explained to me when finished. More

by joecrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

BMW of Devon responded

We're thrilled you felt comfortable and well-informed during your visit! Thank you for choosing BMW of Devon and for sharing your feedback, Joe.

April 22, 2026

Dealership Rating
Employee Rating

The process was easy and timely. I came in last minute and was quoted right away and got my car back the next morning More

by mikaelapaigeacosta
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric

Apr 22, 2026

BMW of Devon responded

We're glad to hear our team was able to assist you quickly and efficiently, Mikaela. Thank you for choosing BMW of Devon, and for sharing your feedback. Drive safely!

April 19, 2026

Dealership Rating
Employee Rating

Wayne is always very helpful and so is the team at Devon BMW. Wayne always gets what you need quickly. He’s very knowledgeable and will keep you laughing while he does it! More

by Ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Muto, Wayne Matsinger

Apr 20, 2026

BMW of Devon responded

Ken, we're delighted to hear Wayne and our team keep you in good spirits and well-informed! Thank you for choosing BMW of Devon and sharing your experience.

April 07, 2026

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Thank you Jeff for the excellent service provided by BMW;and especially for providing service on such short notice. I always know my car receives the best. More

by Angelajfox
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff

Apr 07, 2026

BMW of Devon responded

Thank you for sharing your experience with our team, especially Jeff! We are grateful for your business and we look forward to serving you again at BMW of Devon. Drive safely!

April 03, 2026

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I needed a state inspection - time was of the essence - and brought my car in thinking I’d made an appointment when I hadn’t (long story) and Jeff made sure I was taken care of anyway - quickly and efficie More

by OHalloran Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

BMW of Devon responded

Hi Rich, we are so thrilled to hear Jeff took such good care of you during your visit to BMW of Devon. Thank you for sharing your story and we hope you visit us again! Safe travels.

March 31, 2026

Dealership Rating
Employee Rating

This was my first time visiting BMW of Devon for service. The customer service you receive from anyone there that you speak to is amazing. Eric was extremely helpful from picking out replacement tires to han More

by Aziza Henning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

BMW of Devon responded

Aziza, thank you for choosing BMW of Devon and leaving such a glowing review. We’re thrilled Eric was able to make the process smooth and helpful. We’re happy to be your new service center choice! Safe travels!

March 24, 2026

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Employee Rating

Excellent service done in prompt and efficient manner. Quick return phone call detailing service and time frame. More

by Ann Mau
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Martin

Mar 25, 2026

BMW of Devon responded

Ann, we are thrilled that our BMW of Devon team provided excellent and efficient service. We truly appreciate your business and feedback. Have a great day!

March 04, 2026

Dealership Rating
Employee Rating

Great fast professional friendly service as usual it is my place to service my car. More

by emadeid883
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

BMW of Devon responded

We appreciate the stellar review here at BMW of Devon!

February 27, 2026

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Employee Rating

Great customer service. Both technicians and admin staff could not be nicer. Promptness is A+ More

by mariefh34
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

BMW of Devon responded

Thank you for the positive feedback! We are happy to hear you had a great experience at BMW of Devon.

February 25, 2026

Dealership Rating
Employee Rating

Wants was extremely helpful with my recent service. Her professionalism was outstanding and she followed up to make sure I received all of the services I was entitled to. More

by mike.trachtenberg46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

BMW of Devon responded

We're so glad to hear that Wants was so helpful and professional! Thank you for choosing BMW of Devon and sharing your feedback. It means a lot to us, Mike!

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