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Kevin Ciccariello

Overview Reviews (41) Inventory (259)

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Kevin Ciccariello

Service Manager

BMW of Devon

20 Lancaster Ave
Devon, PA 19333

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4.9

41 Reviews

Overview Reviews (41) Inventory (259)

4.9

41 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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41 Reviews of Kevin Ciccariello

August 04, 2026

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Employee Rating

Always honest and thorough. Jeff Martin is the best., been with him with many BMWs Jeff Martin is the best., been with him with many BMWs More

by Beannie1482

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 06, 2026 -

BMW of Devon responded

Thank you for recommending Jeff and BMW of Devon. Safe travels from all of us here!

August 04, 2026

Dealership Rating

Employee Rating

They truly care about the Customer and they follow up when they need to. Very responsive in what was a difficult situation when they need to. Very responsive in what was a difficult situation More

by Msquill1102

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Darryl Tate, Mike Todak

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Aug 05, 2026 -

BMW of Devon responded

We're grateful for your feedback! It's wonderful to hear that you felt supported by our team at BMW of Devon. We truly value your business and hope to work with you again in the future. Safe travels!

July 31, 2026

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Employee Rating

Friendly and prompt service. Good communication. Will be my go to dealer for all service needs Good communication. Will be my go to dealer for all service needs More

by Permian PA

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 03, 2026 -

BMW of Devon responded

Thank you for stopping by to leave BMW of Devon a wonderful review!

July 26, 2026

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Employee Rating

Received a comparable loaner, good communication regarding appointment and status of work, update was successfully completed. regarding appointment and status of work, update was successfully completed. More

by John S

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Martin, Brian Cushwa, Bruce

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Jul 27, 2026 -

BMW of Devon responded

We love to hear you were well taken care of, John! Thank you for choosing BMW of Devon and for sharing your experience. See you next time!

July 23, 2026

Dealership Rating

Employee Rating

The service staff at BMW of Devon is top notch. From the appointment process to the drop and then the pickup, the entire team makes it easy. Eric, my service advisor kept me informed on progress From the appointment process to the drop and then the pickup, the entire team makes it easy. Eric, my service advisor kept me informed on progress and also helped me find the best options for my car. I would highly recommend BMW of Devon and especially Eric for all your BMW service needs. More

by DJB

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric

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Jul 23, 2026 -

BMW of Devon responded

Thank you for your thoughtful review of Eric and the team! We appreciate your support and hope to welcome you back to BMW of Devon next time. Safe travels!

July 17, 2026

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Employee Rating

Lou and the team at Devon BMW are committed to and consistent with providing excellent service with a smile and friendly welcome. consistent with providing excellent service with a smile and friendly welcome. More

by Kmgbird

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Lou

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Jul 17, 2026 -

BMW of Devon responded

We couldn't ask for better feedback! We are delighted to hear that Lou and the team left such a great impression. Thank you for choosing BMW of Devon!

July 17, 2026

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Employee Rating

As always the service provided was excellent. The staff is professional and the service was completed timely. Did not disappoint. The staff is professional and the service was completed timely. Did not disappoint. More

by Tjhavrilla

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 17, 2026 -

BMW of Devon responded

We are thrilled to hear that you are consistently impressed with our team! Thank you for choosing BMW of Devon and for sharing your experience with our Service Team. See you next time!

July 10, 2026

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Great service, video to capture recommendations. Done on time! I would buy and service at BMW Devon! As I do! Done on time! I would buy and service at BMW Devon! As I do! More

by ssheffer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 13, 2026 -

BMW of Devon responded

We love to hear from our BMW of Devon customers! Thank you for sharing this feedback with our team.

July 09, 2026

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Employee Rating

Kept me informed and time estimate was spot on. Also, waiting area was clean and snacks available. Also, waiting area was clean and snacks available. More

by 02-bellmen.whiles

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Richard (Service Dept)

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Jul 09, 2026 -

BMW of Devon responded

Your kind review warms our hearts! Thank you from the BMW of Devon Team.

July 08, 2026

Dealership Rating

Employee Rating

Service expectations were met with scheduling, loaner vehicle and follow up. Repairs not yet completed vehicle and follow up. Repairs not yet completed More

by userpt50881

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 08, 2026 -

BMW of Devon responded

Thank you for sharing your experience with our team! We hope to have the opportunity to assist you again in the future here at BMW of Devon. Have a great day!

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