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Kevin Chan
Kevin Chan at Herb Chambers Lexus of Hingham
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Kevin Chan

Service Advisor

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

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4.9
305 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

9 yrs, 3 mos

Languages Spoken

Cantonese Cantonese

English English

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4.9

305 Reviews

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305 Reviews of Kevin Chan

June 19, 2024

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Excellent communication, accurate estimates, very comfortable waiting area, courteous and friendly staff. A pleasant experience. More

by fjgaul1
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Yes
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Jun 21, 2024

Herb Chambers Lexus of Hingham responded

Thank you for the kind words! We're delighted to hear that our team at Herb Chambers Lexus of Hingham provided excellent communication and a comfortable experience. We appreciate your support!

June 14, 2024

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Always have a great experience at this location. I always have Kevin as my representative and he’s the best. More

by mmotta11
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Yes
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Jun 14, 2024

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Kevin consistently provides you with great service at Herb Chambers Lexus of Hingham. Thanks for your continued support!

June 12, 2024

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Great customer service, fast service, no waiting to get assistance, very clean and feels at home More

by marieludafede
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Yes
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Jun 12, 2024

Herb Chambers Lexus of Hingham responded

Marie, it's fantastic to see this positive feedback for Herb Chambers Lexus of Hingham! Thank you for leaving us a five-star review.

June 12, 2024

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Was fast and very nice people. Happy with the service provided today. Definitely coming back . More

by Lennywetterberg
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Yes
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Jun 12, 2024

Herb Chambers Lexus of Hingham responded

Lenny, we are happy to hear you had such a positive experience at Herb Chambers Lexus of Hingham! Thank you for your five-star review and we'll see you next time!

June 11, 2024

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I had an appointment for replacing the new tire today . Kevin had explained the process very nicely and very patiently. I am very appreciate his service . Highly recommend! More

by Hing
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Yes
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Jun 11, 2024

Herb Chambers Lexus of Hingham responded

Hing, we're delighted to hear Kevin provided excellent service during your visit at Herb Chambers Lexus of Hingham. Thanks for the recommendation!

June 06, 2024

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Excellent service. Very professional. Price as discussed. They have serviced several of our cars, never a problem. More

by Pnylen1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elijah Marciello

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Jun 07, 2024

Herb Chambers Lexus of Hingham responded

Thank you for your continued trust in Herb Chambers Lexus of Hingham! We're delighted to hear that our team consistently provides excellent and professional service. We look forward to serving you again!

June 03, 2024

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My service advisor was professional, efficient, and communicated with me throughout my service experience. I was also given a loaner vehicle. More

by dsztorres
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Yes
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Jun 04, 2024

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with our team at Herb Chambers Lexus of Hingham! We're glad to hear that the service was professional and efficient, and that the loaner vehicle met your needs. Safe travels!

May 19, 2024

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This was my first time at the service dept. .kind, courteous, and a great experience. More

by Maplehill2
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Karam, Evison Tili

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May 20, 2024

Herb Chambers Lexus of Hingham responded

Thank you for your positive review of Herb Chambers Lexus of Hingham! We are thrilled to hear you had a great first experience.

May 17, 2024

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Very professional, organized, efficient. Most important the representatives are also very customer oriented and pleasant to work with. More

by Wilwhonancy
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Yes
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May 17, 2024

Herb Chambers Lexus of Hingham responded

Wilwhonancy, we're delighted to know you found our team at Herb Chambers Lexus of Hingham professional and customer-oriented. Thanks for sharing your experience!

May 15, 2024

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Kevin Chan, service advisor, was wonderful! From beginning to end. Explained well. He tried his best to make customer (me) happy. The service took longer than expected and he managed to ask his More

by Dt
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Yes
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May 15, 2024

Herb Chambers Lexus of Hingham responded

We're delighted to know that Kevin was able to provide you with a wonderful service experience at Herb Chambers Lexus of Hingham. We always aim for customer satisfaction and it's great knowing we hit the mark! Thanks for sharing your feedback, and enjoy those freebies!

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