Kevin Cervantes

Great car buying experience! 👍 This was one of my smoothest and easiest car buying experiences ever. I'm disabled and can only be out a couple of hours @ a time. Went in on Sat. an This was one of my smoothest and easiest car buying experiences ever. I'm disabled and can only be out a couple of hours @ a time. Went in on Sat. and test drove 2 cars. I told Gage Sullivan how much I could afford, and he directed me to corresponding vehicles. He did not try to upsell me. I met the sales manager, Cliff. Everyone was extremely kind. I had to leave before completing my transaction. They held the car until Sunday without any money down. Went back on Sunday. My car was prepped, the paperwork was waiting and Kevin in finance helped me fill out the contract. It all went very quickly 😁. I couldn't be happier. Will definitely check here for my next car! More

by glasscat920 Verified Customer Verified Customer

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Bought another new Nissan. The folks at Bill Robertson's have it easy. They are selling a great product. I just bought my 3rd Nissan. I spent 3 days going to every dealership in The folks at Bill Robertson's have it easy. They are selling a great product. I just bought my 3rd Nissan. I spent 3 days going to every dealership in town and everywhere I went I compared what I looked at to the Nissan. Bill Robertson's was not the only Nissan dealership I visited but it's the one I keep coming back to. The sales staff doesn't give me the run around. I don't get the 'bait and switch'. I don't get pushed into something I don't want. I get inelegant answers to my questions, whether my sales person knows or has to get the correct answer from someone who knows more. I would always like to pay less for a new car, but i always feel like i got a fair deal none the less. I would recommend buying a Nissan if you are in the market for a new car, and Bill Robertson's is a good place to find just the right one. More

by Matthew Verified Customer Verified Customer

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New Car I needed a new car because the car that I was driving had no special features and was getting old. I went back to Bill Robertson Nissan. The dealershi I needed a new car because the car that I was driving had no special features and was getting old. I went back to Bill Robertson Nissan. The dealership was friendly and helpful. I drove away in a car that I just love. More

by KMERRILL350 Verified Customer Verified Customer

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Very helpful and friendly We went to the dealership to look at a used car. Our salesman, John Paul, was very helpful and friendly. They listened to what we wanted and searched We went to the dealership to look at a used car. Our salesman, John Paul, was very helpful and friendly. They listened to what we wanted and searched to find it for us. There was a bit of an issue with logistics in recieving the car for us, due to it being at another dealership. They went way out off their way to help us. I would definitely recommend this dealership to anyone looking to buy a very nice car. More

by CTMADEWELL Verified Customer Verified Customer

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Overall good service, with one exception. Overall good, but the salesman gave me a carfax for the wrong car. I was given a false carfax, which I didn't catch until later. Good service besides Overall good, but the salesman gave me a carfax for the wrong car. I was given a false carfax, which I didn't catch until later. Good service besides that, but Zeke Rivera messed up. More

by BUCK IDE Verified Customer Verified Customer

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Best color New Titan!! Went in just to browse at the new Titans and ended up Trading my 12' Titan in. No pressure to buy at all. Just endless amounts of help from Jeff and t Went in just to browse at the new Titans and ended up Trading my 12' Titan in. No pressure to buy at all. Just endless amounts of help from Jeff and the sales team with buying possibilities to suit my wife and my life style. Pleasure to deal with and happy to return for future service and sales!! More

by Myangel31 Verified Customer Verified Customer

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Great experience at Bill Robertson Nissan Bill Robertson Nissan is a great dealership to work with. I worked with Jessie and he was wonderful. Very knowledgeable and courteous. I will recommen Bill Robertson Nissan is a great dealership to work with. I worked with Jessie and he was wonderful. Very knowledgeable and courteous. I will recommend to all of my friends and family to definitely visit this dealership when they need a car. More

by Rogue 4 me. Verified Customer Verified Customer

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Stress free buying experience I emailed and asked for an appointment. John responded immediately. He also sent me an e-brochure. When we entered the dealership he was quick to arr I emailed and asked for an appointment. John responded immediately. He also sent me an e-brochure. When we entered the dealership he was quick to arrive and get our vehicle ready to view. He was very polite and professional. He treated us like family and it was much appreciated. Everyone we came into contact with was amazing. I will definitely recommend John and this dealership. Thank you for this amazing experience. More

by JESTER2976 Verified Customer Verified Customer

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I found what I was looking for! I arrived to the dealer with a brief description of the vehicle I wanted. The salesman showed a mesmerizing option I couldn't resist. I would definite I arrived to the dealer with a brief description of the vehicle I wanted. The salesman showed a mesmerizing option I couldn't resist. I would definitely recommend this place to others. More

by Tenisha Verified Customer Verified Customer

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Awesome service and very friendly staff John is one of the best people I have ever worked with on any purchase. He gives the facts as they are and is extremely knowledgeable about all facets John is one of the best people I have ever worked with on any purchase. He gives the facts as they are and is extremely knowledgeable about all facets of the truck and the process. I will make sure to buy my next car from John and will be telling all the people I know in Walla Walla and beyond to check in with John if they are buying a car. I live in Walla Walla and travel to tri- cities all the time and this was the most fun I have had buying anything in a long time. Thanks John! More

by Maxbull45 Verified Customer Verified Customer

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