Kevin Carter

I was very fortunate to have Kevin Carter take time to introduce me to the BMW experience. I was a Buick/GM person my whole life, and needed an education on what made a BMW the ultimate driving machine. K introduce me to the BMW experience. I was a Buick/GM person my whole life, and needed an education on what made a BMW the ultimate driving machine. Kevin's knowledge and patience throughout the buying process were invaluable. I enjoyed working with him and feel I have made a friend .Kevin introduced me to Alex who came to my home to show my wife and me all the bells and whistles on our new car. Kevin stays in touch to ensure I remain satisfied with my selection. Anyone interested in a luxury automobile would do themselves a favor to visit this dealership. More

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We inquired about a blue X2, 35I for someone. The car they have is over priced. It's a base model 35I X2. It is worth 10k less then what they are selling it for. No premium options in the car. I The car they have is over priced. It's a base model 35I X2. It is worth 10k less then what they are selling it for. No premium options in the car. I dont believe they paid the seller trade in more then what the car is worth. I asked for lower price and they said no. We are frequent buyer for BMW cars.. I was in that business for a long time. I never paid anyone more then what their cars were worth. Then they wanted to low ball me on our car. I'm just trying to understand the car business greed. Here, i can see it. The car was listed at $51k, couple days ago. Then they jacked up the price to $52, 934 all this week. They never emailed figures. They only wanted to deal with immediate customers sales. We inquired, they contacted us at 8:30am. Did respond with figures until after 2:30. They didn't email them neither. Because they knew trade was upside down, it was obvious to put our inquiry off. More

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I had an amazing, easy experience. I highly recommend this dealership and employees were fantastic. Frank, Danielle, and several others were terrific. Even the front office lady made m I highly recommend this dealership and employees were fantastic. Frank, Danielle, and several others were terrific. Even the front office lady made me coffee. More

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Best dealership I've ever dealt with. I ordered my car last year over the phone and got it within 6 weeks as promised. Upon taking possession of the vehicle, I had a two hour training ses I ordered my car last year over the phone and got it within 6 weeks as promised. Upon taking possession of the vehicle, I had a two hour training session at the dealership followed up by another two hour training session at my home. In May for my first year's service, they picked up the car and left me a loaner and did the same for the recall which they addressed this month. Everyone, from the Sales Staff to the Service Department has been absolutely fantastic. More

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.From the time I walked out of the car, I was Welcomed by Cesar with a Smiling Face! He was amazing to work with and would recommend Him to anyone interested in buying a car. Cesar with a Smiling Face! He was amazing to work with and would recommend Him to anyone interested in buying a car. More

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I've been a customer of BMW Ocala since 2019. My service manager Brent always provides exceptional customer service and I couldn't be more satisfied. I recently purchased my new 2024 530i BMW. K My service manager Brent always provides exceptional customer service and I couldn't be more satisfied. I recently purchased my new 2024 530i BMW. Kevin made the process of designing my new BMW online easy and and the delivery process was exceptional. All the staff always goes beyond my expectations. An outstanding experience as always. More

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Malcolm made car buying a pleasant & exciting experience. The dealership as a whole was a comfortable atmosphere. Great price local & Malcolm made the difference. I expect to see him rise through the ranks a The dealership as a whole was a comfortable atmosphere. Great price local & Malcolm made the difference. I expect to see him rise through the ranks as he knows how to relate to anyone if he could handle myself & Heidi. Thank you to everyone. More

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Outstanding experience in purchasing a vehicle from this dealership. Very accommodating sales department. Worked with Kevin who is highly knowledgeable and a pleasure to work with. He made the process very dealership. Very accommodating sales department. Worked with Kevin who is highly knowledgeable and a pleasure to work with. He made the process very simple and was extremely thorough. I highly recommend this dealership. A++ More

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The transaction was quick and easy. The salesman was easy to work with and was very professional and knowledgeable. The salesman was easy to work with and was very professional and knowledgeable. More

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Best car buying experience ever! Entire staff made us feel like they were there just for us. Process was smooth and thorough. The technology orientation was extremely thorough especi Entire staff made us feel like they were there just for us. Process was smooth and thorough. The technology orientation was extremely thorough especially for less “techie “ older people. More

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