235 Reviews of Kevin Bolden
November 12, 2024
Our Salesman Blake Lewis was quick to sell us the car, but apparently that was all he was concerned about. We were missing a key, and he said he would call me Monday with an update. I waited 2 weeks befor but apparently that was all he was concerned about. We were missing a key, and he said he would call me Monday with an update. I waited 2 weeks before I followed up with him, and I still have not heard back. He did send me a text asking for a referral and or a good yelp review, so I know he was listening that day at Car Sales 101. The rest of the management team wasn't any better. Sales GM Kevin gave me some song and dance about how he would mail it to me that day, but come to find out, he didn't even have the key. What a joke. More
Other Employees Tagged: Blake Lewis
September 26, 2024
Everyone was very polite and helpful. Javier Ramirez, whom we purchased our vehicle from, was amazing. He was Knowledgeable, considerate, and went out of his way for me. The sales manager Javier Ramirez, whom we purchased our vehicle from, was amazing. He was Knowledgeable, considerate, and went out of his way for me. The sales manager was awesome as well. Very kind and approachable and also made sure the deal would be done to my satisfaction. I applaud everyone there. More
Other Employees Tagged: Dave Duarte, Joshua Johnson, Anthony Huynh, Javier Ramirez, A.J. Gordan
August 10, 2024
My partner and have done multiple deals throughout the years with many dealerships, this time we were looking into an Audi at this dealership and we were very disappointed with the service we got. Not onl years with many dealerships, this time we were looking into an Audi at this dealership and we were very disappointed with the service we got. Not only they tried to scam us with a LoJack device charge of $1500 added to the original price of $53500 that wasn’t advertised, the level of customer service is deplorable, definitely not a high end car business. From the lack of knowledge that the sales man showed to the very unprofessional and rude behavior of the so called “sales manager” Kevin B, who kept speaking over my partner and getting loud, we also asked to speak to GM John Scholz days ago and no one has followed up. A $60k deal lost for horrible customer service and unprofessional behavior. We took the day off to drive to California from Phx from our really busy schedule, but General Sales manager just decided to be rude and unprofessional so we decided not to. Stay away! There’s many other far better dealerships in the LA area. More
Other Employees Tagged: Roman Artalejo, John Scholz
June 12, 2024
I leased a Audi at this dealership. Thank you to Rob Benedict and his manager. Both were so helpful. Rob helped me to get the color i wanted and everything went so fast and efficient. Thank you to Rob Benedict and his manager. Both were so helpful. Rob helped me to get the color i wanted and everything went so fast and efficient. He is very kind and always willing to help. I would recommend this dealership and Rob any given day. Will lease another in the future. More
Other Employees Tagged: Rob Benedict
April 21, 2024
My entire experience at Walter's Audi of Riverside was superlative. From start to finish, Joshua Johnson was extremely cordial and ensured that all of my questions were answered. He also made it a point superlative. From start to finish, Joshua Johnson was extremely cordial and ensured that all of my questions were answered. He also made it a point to check-in throughout the process so he could gauge whether or not I remained comfortable with my decision to purchase a new 2024 Audi Q3! Joshua took time to set up and review the MyAudi app. Then, he patiently waited while I transferred my belongings from the old vehicle to the new one and even offered to help! Superior and extraordinary customer service were definitely a priority. If there was a rating higher than 5 stars, Joshua definitely would receive that rating! 😊 Thanks Joshua Johnson for making the car buying process seamless and enjoyable! Walter's Audi of Riverside is fortunate to have you on their sales team, as you are truly an asset to the company. Joshua takes pride in making customers feel valued and it was apparent when he consistently asked, "Is there anything else that I can do for you?" I will definitely be a repeat customer and without hesitation, I would highly recommend this dealership to anyone who is looking to purchase a vehicle. You will leave there with a smile on your face...no buyer's remorse. Wishing you continued success at Walter's Audi of Riverside, Joshua Johnson!!! 😊 Blessings, Tanya Sweney-Black ❤️ More
Other Employees Tagged: Joshua Johnson , Bryan Villasenor
April 20, 2024
Josh Johnson my sales rep really knew all the ins and outs of the vehicles, broke down my 3 choices the pros and cons of each vehicle and made my purchasing experience fairly easy. He didn’t pressure me outs of the vehicles, broke down my 3 choices the pros and cons of each vehicle and made my purchasing experience fairly easy. He didn’t pressure me at all and was very professional . He is the reason why I made the purchase. Eduardo More
Other Employees Tagged: Joshua Johnson , Bryan Villasenor
March 29, 2024
Although under construction, this dealership was amazing. The structure was getting a face lift, but it was almost unnoticeable due to the attention paid to my family and I during our visit. The structure was getting a face lift, but it was almost unnoticeable due to the attention paid to my family and I during our visit. More
Other Employees Tagged: Dave Duarte, Blake Lewis , Bryan Villasenor
March 22, 2024
Great experience loved the customer service. Dave Duarte is an amazing guy. He’s the one that helped me find the Car I really wanted and I drove home in it. He made the whole process fun with no Dave Duarte is an amazing guy. He’s the one that helped me find the Car I really wanted and I drove home in it. He made the whole process fun with no hassle. Great guy I will be sending my friends to him More
Other Employees Tagged: Dave Duarte , Bryan Villasenor
February 18, 2024
Today I have bought a new car with Stephen and it was a great experience! I will go back to him all the time now. Everyone who helped during this process made it very easy and smooth. Thank to Kevin as wel great experience! I will go back to him all the time now. Everyone who helped during this process made it very easy and smooth. Thank to Kevin as well for making this possible.! More
Other Employees Tagged: Joshua Johnson, John Scholz , Stephen Garlatta, Bryan Villasenor
January 29, 2024
Purchase was fast and easy, Fernando Lopez helped alot in speeding the process and explaining everything well. I am happy with my car purchase. speeding the process and explaining everything well. I am happy with my car purchase. More
Other Employees Tagged: Freddy Lopez, Bryan Villasenor