Kevin Benton
Sales Advisor
Rocky Mount Chrysler Dodge Jeep
1340 S Wesleyan Blvd
Rocky Mount, NC 27803
Dealership Experience
4 yrs, 7 mos
Industry Experience
28 yrs, 6 mos
Languages Spoken
English
183 Reviews
Write a Review183 Reviews of Kevin Benton
August 16, 2024
Kevin and jasper both made sure we were well taken care of from start to finish. of from start to finish. More
Other Employees Tagged: Debra Wright, Josh Brewer, Jasper Whitaker
August 06, 2024
Great experience and this is my 3rd vehicle purchased with this dealership very happy and will refer others. with this dealership very happy and will refer others. More
Other Employees Tagged: Josh Brewer, Jasper Whitaker
August 05, 2024
Great salesman and service department highly recommend place to deal with and good place to go place to deal with and good place to go More
Other Employees Tagged: Josh Brewer
August 02, 2024
Very concerned about a charge of $50 plus for a suggestion by the Service clerk that it would be a good idea to change the engine filter. I asked him how much extra would it cost and he said with t suggestion by the Service clerk that it would be a good idea to change the engine filter. I asked him how much extra would it cost and he said with tax about $70 of course I ok’d it and ask how long would that take and he said a couple of minutes not knowing he had not finished my initial Service project. Thinking that my initial service request was completed on the assumption five minutes more, but it was an hour. I looked around my Jeep grand Cherokee was back part. No one came to tell me it was completed so I went to see what was the hold up of completing the process of Checking out. Had to wait Until he finish up multiple invoices. I was the first job in the morning 8:30 AM. Didn’t leave the facility until a little after 10:30. Additionally, I noticed there was charge for a miscellaneous charge.of 50+ dollars the component Filter cost was $14, l questioned the clerk about this, and he stated it was for rags use and special tools to remove the engine filter. One thing that concerns me is if you have a Chrysler component, you would have that special tool in stock. To be charged for that special tool doesn’t seem fair to your customers do you? Or just me because maybe it was the first time just wondering not very happy with that charge also does Chrysler do this to every customer ex:use of tool and rag are an additional miscellaneous charge I will check my files to see if I’ve always been charged this unfair charge. Just for the record, I’ve been a Chrysler owner since 2000 started with 300 M special ,2007 JGC, 2014 JGC that had to be recalled due to auto back up failure while in the park position. (Did I Ieave Chrysler No!! I love Chrysler ) I exchanged the 2014 to a 2015 JGC,.2017 Dodge Ram 1500 and finally the 2021 JGC. I understand things may happen in repairs . But something as serious as not tightening an oil cap and driving home only to notice a trail up to my driveway And ruin a section of it. They did their best to correct it(not perfect which I did not expect but it left rough area on the D/W. I did no report it because I’m not that critical But that should not had happened. More
Other Employees Tagged: Window Clerk Michael
July 17, 2024
They were very helpful and negotiated very considerately with me. I was pleasantly surprised. I am very happy with the experience. with me. I was pleasantly surprised. I am very happy with the experience. More
Other Employees Tagged: Debra Wright, Jasper Whitaker
July 11, 2024
Very disorganized people acted like they didn't know anything had my wife down there for over 3 hours over a head light bulb we Will use lee dodge in Wilson next time anything had my wife down there for over 3 hours over a head light bulb we Will use lee dodge in Wilson next time More
Other Employees Tagged: Brad Dawson, Debra Wright, Richard Glover, Nic Goldberg, Josh Skinner, Heather Hagan
June 29, 2024
They was. Very professional and courteous and they did a great job and a good purchase enjoying it right now Very professional and courteous and they did a great job and a good purchase enjoying it right now More
Other Employees Tagged: Jasper Whitaker , Caitlin Lindsey
June 10, 2024
The GM is probably one of my favorite people. He and I joke around like family and all of the sales and service staff treat me the same. They have definitely made a customer for life. This is my He and I joke around like family and all of the sales and service staff treat me the same. They have definitely made a customer for life. This is my 4th truck through them More
Other Employees Tagged: Brad Dawson, Debra Wright
June 10, 2024
Excellent customer service. Completely satisfied with the way i was treated. They were efficient and did my vehicle in a timely manner. Completely satisfied with the way i was treated. They were efficient and did my vehicle in a timely manner. More
Other Employees Tagged: Debra Wright, Josh Brewer, Jon Dawson, Caitlin Lindsey, Brishawnia Condery, Heather Hagan
June 09, 2024
Excellent experience from stem to stern! I had researched the vehicle online and came in for a test drive and to negotiate a deal.. staff was very easygoing and accommodating. I didn't feel I had researched the vehicle online and came in for a test drive and to negotiate a deal.. staff was very easygoing and accommodating. I didn't feel pressured or guilted or anything negative. Very nicely done all! More
Other Employees Tagged: Debra Wright, Jon Dawson