Kevin Bates
Kevin Bates at Checkered Flag Volkswagen
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Kevin Bates

Team Leader

Checkered Flag Volkswagen

3025 Virginia Beach Blvd
Virginia Beach, VA 23452

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7 Reviews
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7 Reviews

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7 Reviews of Kevin Bates

July 26, 2022

Dealership Rating
Employee Rating

Terrible experience with management and flabbergasted with their email response. I purchased a vehicle from dealership on the Saturday for full MRSP and their website had a discounted price for the same More

by Lloyd
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 28, 2022

Checkered Flag Volkswagen responded

Lloyd, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

June 29, 2022

Dealership Rating
Employee Rating

VW Virginia Beach. I'm grateful to Nick and the team the manager the sales team the service team and everybody else and Volkswagen these guys are awesome I trust them w More

by sydneytgordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rios & Mich Evans

Jul 06, 2022

Checkered Flag Volkswagen responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Michael Wood - General Manager - (757) 490-1111 - Michael.Wood@checkeredflag.com

February 10, 2020

Dealership Rating
Employee Rating

Came In with a vision and aaliyah and marvin and their wonderful executed in a fast timely professional fashion. Will Always Choose CFVW very Satisfied! More

by Uniquekwilliams
Recommend Dealer
Yes

Other Employees Tagged: Thom Coyle , Aaliyah and Marvin

Feb 13, 2020

Checkered Flag Volkswagen responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Lee Brooks - General Manager - 757-490-1111 Ext: 7680

April 16, 2019

Dealership Rating
Employee Rating

Best Experience Ever! Will was fantastic at finding me the perfect vehicle at a price that was just right ! I didn’t feel pressured or hassled one bit, he genuinely wanted More

by MamaBear827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Miller

Apr 17, 2019

Checkered Flag Volkswagen responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Will and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Lee Brooks - General Manager - 757-490-1111 Ext: 7680

December 13, 2018

Dealership Rating
Employee Rating

Tiguan I would like to thank Ryan and Kevin for their outstanding costumer service during our visit to the store on Wednesday evening . It made the whole pro More

by LLDAVI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hillman

Dec 14, 2018

Checkered Flag Volkswagen responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Ryan and Kevin's outstanding customer service have made the difference in your car buying experience. We appreciate you trusting us with your car buying needs and we hope you enjoy your new VW Tiguan! Sincerely, Lee Brooks - General Manager - 757-490-1111 Ext: 7680

November 27, 2018

Dealership Rating
Employee Rating

Excellent service! Thank you Jay! You were very kind and informative. I didn’t relish the idea of car shopping but Jay made it a great experience. His manager Kevin a More

by Vwpatrons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Pichardo

Nov 28, 2018

Checkered Flag Volkswagen responded

Thank you for this great review and congratulations on your new car! Jay is truly an exceptional employee and we appreciate him for giving you a great experience. We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Lee Brooks - General Manager - 757-490-1111 Ext: 7680

October 26, 2018

Dealership Rating

Extremely lack of integrity Lacks extreme integrity. Very dishonest get the sale done at all cost operation. Will try to get the better of every customer that walks into their st More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 31, 2018

Checkered Flag Volkswagen responded

Geoff, I'm truly sorry to hear about your recent visit. Our priority here at Checkered Flag Volkswagen is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Lee Brooks - General Manager - 757-490-1111 Ext: 7680

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