Kevin Bancroft
Kevin Bancroft at Empire Ford Inc.
Refer Me

Kevin Bancroft

New Car Manager

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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4.6
115 Reviews

Dealership Experience

42 yrs, 3 mos

Industry Experience

42 yrs, 3 mos

Specialties & Trainings

ford certified

4.6

115 Reviews

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115 Reviews of Kevin Bancroft

November 16, 2024

Dealership Rating
Employee Rating

This dealership is awful. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. More

by Angellovesaruba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

October 30, 2024

Dealership Rating
Employee Rating

Kevin Bancroft and Roberto Perez worked hard to deliver in a timely manor to accommodate my schedule . Much appreciated Thanks More

by tonymazzella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez, Katie Bessette

Nov 05, 2024

Empire Ford Inc. responded

Dear Tony, Thank you for taking the time to leave us a 5-star review and for mentioning your experience with Kevin and Roberto! We're so pleased to hear that our staff worked hard to "deliver (your vehicle) in a timely manor to accommodate (your) schedule!"

October 20, 2024

Dealership Rating
Employee Rating

Kevin Bancroft was Great an Instrumental in making my purchase truly Enjoyable. It was a Pleasure doing Business with you guys. You have a Customer for Life. I will always purchase my New Vehicles with y More

by JAD67428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert McMahon

Nov 05, 2024

Empire Ford Inc. responded

Dear JAD67428, Thank you for choosing Empire Ford for you purchase! Kevin Bancroft is truly an asset to our company and we thank you for recognizing his effort. Enjoy your new vehicle!

October 06, 2024

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Employee Rating

Kevin Bancroft was excellent in his approach to me. He took his time, answered my questions and explained elements of the process which was made easier by his approach to a customers needs. More

by easterns0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 15, 2024

Empire Ford Inc. responded

Dear easterns0, Thank you for your feedback regarding your recent purchase and your experience with Kevin Bancroft. We appreciate you choosing Empire Ford.

September 22, 2024

Dealership Rating
Employee Rating

Dealer had some challenges at first confirming my order (despite my putting together the custom build online several times & coming into the dealership at least twice), but they eventually got it together More

by mark.sousa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 18, 2024

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Employee Rating

Kevin was just amazing! Real gentleman that knows his stuff and truly wants to help. More

by trayped
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Perez , Juan Bautista-Rodriguez

Oct 01, 2024

Empire Ford Inc. responded

Dear trayped, Thank you so much for your 5-star review. We are so pleased that "Kevin was amazing" and that you had such a great experience. We aim to please! Congratulations on your new purchase! Please consider leaving a review on our Google page: https://g.page/r/CbcnfyxtkQO8EB0/review. Thank you!

June 30, 2024

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Employee Rating

Kevin is a very personable guy very knowledgeable about the vehicles helped me get what I needed Very happy More

by mikemanyon
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Silva

Jul 30, 2024

Empire Ford Inc. responded

Dear Mikemanyon, Thank you for your positive review and for mentioning Kevin by name! Thank you for choosing Empire Ford!

June 16, 2024

Dealership Rating
Employee Rating

work hard to get me approved for a premium truck ,I'm very happy with truck and the help I received from kevin. More

by mmolina5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Bessette

February 26, 2024

Dealership Rating
Employee Rating

Kevin Bancroft was my salesman and was a total professional. I custom ordered a complex vehicle and he was extremely knowledgeable and helpful throughout. Kevin made the process simple and I was t More

by bathglass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Torres

Mar 06, 2024

Empire Ford Inc. responded

Dear Bathglass, thank you so much for your 5-star review and for mentioning Kevin Bancroft by name. We truly appreciate you sharing your experience on DealerRater. Would you mind sharing your review on Google as well, so more people can view your review? We thank you in advance! REVIEW LINK https://g.page/r/CXtxS4lWTFJREB0/review

February 16, 2024

Dealership Rating
Employee Rating

I bought my car in November an my trani blew 1 month after an now I’m stuck with no veichle while my transmission is on 6 month back order… best part I have warranty an they’re paying for it to be fixed More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Roberto Perez, Ashley Couto, Brian Santos , Justin Riordan

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