Kevin Bancroft
Kevin Bancroft at Empire Ford Inc.

Kevin Bancroft

New Car Manager

Empire Ford Inc.

292 William S. Canning Blvd
Fall River, MA 02717

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4.6
128 Reviews

Dealership Experience

43 yrs

Industry Experience

43 yrs

Specialties & Trainings

ford certified

4.6

128 Reviews

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128 Reviews of Kevin Bancroft

July 26, 2025

Dealership Rating
Employee Rating

Dealership is very family like, very talented and knowledgeable staff that I have dealt with from previous sales throughout the years and a very calm atmosphere. Rob Mcmahon was very detailed and tho More

by oliveira8081
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2025

Empire Ford Inc. responded

Dear oliveira8081, congratulations on your purchase! Your 5-star rating and comments regarding your experience with Rob and Roberto and very much appreciated! We look forward to assisting you in our service dept. for routine service.

June 19, 2025

Dealership Rating
Employee Rating

Kevin was professional and spent time showing me different vehicles that matched my criteria. Unfortunately, after purchasing the vehicle, it took the dealership 11 days to transfer my registratio More

by nsouza
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Jul 15, 2025

Empire Ford Inc. responded

Dear nsouza, We certainly understand your frustration with the delay in obtaining your registration. This issue has been resolved and we are reaching out to make sure you are all set. If there are any other issues or concerns, please contact our GSM, Bryce Sewall directly at 508-730-1000, ext. 6015. Thank you and we apologize for the delay.

June 19, 2025

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I never had the experience from a dealer like Fall River ford and the salesman kevin I can’t thank you enough for everything you did More

by edtaber112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2025

Empire Ford Inc. responded

Wow, edtaber112, that is quite a statement! We thank you so much for choosing Empire Ford and for taking the time to share your experience. Safe Travels! :)

June 07, 2025

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Employee Rating

They let me drive around with an unregistered vehicle for almost a week. I only Found out when I went to get an inspection stick and they informed me the vehicle was NOT registered. It took me calling them More

by alicekravitsme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

June 06, 2025

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Employee Rating

He listened to what I wanted and delivered. I was looking at the buick Encore but I came back to Kevin for these reasons. Good guy. More

by abounav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2025

Empire Ford Inc. responded

Dear abounav, Congratulations on your new purchase! We appreciate your comments about your experience with your salesperson, Kevin Bancroft, and we thank you for choosing to deal with him again! Thank you for choosing Empire Ford!

May 29, 2025

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Employee Rating

Kevin made the the buying process of my 2025 Ford Ranger Raptor a pleasurable experience. He was there from start to finish and answered all my questions along the way. More

by John F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 09, 2025

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Employee Rating

Kevin Bancroft, Truck manager, provider excellent information on the status of my recent truck purchase. That continued in the paperwork and the time he spent reviewing the functions in the truck. He More

by rislattery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2025

Empire Ford Inc. responded

Dear rislattery, We appreciate your 5-star review and wondering comments about your salesperson, Kevin Bancroft. We are so happy to hear the he "is an excellent example of customer service!"

March 22, 2025

Dealership Rating
Employee Rating

Kevin B (and Robert McMahon) excelled in customer service. I appreciate their prompt communications with me regarding purchase of 2025 Ford Maverick xlt. Answering all my inquiries in detail in p More

by mtnn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert McMahon

Apr 01, 2025

Empire Ford Inc. responded

Dear mtnn, Thank you so much for positive review and for your comments regarding Kevin B and Rob M. We're so happy to hear the "excelled in customer service." Enjoy your new Maverick!!!

March 19, 2025

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Employee Rating

Kevin is always a pleasure to do business with. I would recommend to anybody I know. More

by sunocotmr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 14, 2025

Dealership Rating
Employee Rating

Nice people, they weee honest and straightforward with the vehicle we were looking at! Thanks! More

by moonnbak
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
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