Kevin Bakeer

I want to express my graditude to Ben Pilla for going above and Beyound to help me get the vehicle that would meet my needs.the whole team was very professional wounderful experince. above and Beyound to help me get the vehicle that would meet my needs.the whole team was very professional wounderful experince. More

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Kevin Bakeer was very helpful, we received all the information we needed to buy our new Honda CRV EX. Thank you Kevin. information we needed to buy our new Honda CRV EX. Thank you Kevin. More

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The Ben was very friendly and easy to work with with us. I would recommend all my friendly to go there to purchase a new car or used car. Mark and Kevin were also nice. Ben and Justin were really great t I would recommend all my friendly to go there to purchase a new car or used car. Mark and Kevin were also nice. Ben and Justin were really great to work with! More

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ould give 0 stars if it were an option! Horrible experience at Ed Napelton Honda. Negotiation process was sneaky with add on and “market adjustment” - and while legal, not a great exper Horrible experience at Ed Napelton Honda. Negotiation process was sneaky with add on and “market adjustment” - and while legal, not a great experience. Especially considering the neighboring Honda dealer does not even mention Market Adjustment — with a more robust inventory of same model! But the real issue, and one I will be pursuing further with the appropriate parties, is the financing piece. The Finance Manager wasTHE MOST unprofessional employee I have ever encountered. Demeanor was downright rude. But the issue at hand is the deceptive lending practice. No disclosure of interest rate until the LAST paper to sign. This rate was with a non Honda bank and 2.5 times the Honda rate of 2.9% despite my stellar credit score. They also did not disclose that full loan amount was required to avoid said “market adjustment”. He then blatantly lied and said the interest impact of the high rate was “only a couple hundred dollars”. I actually understand simple interest and calculated in the room that indeed the impact is $1400. Totally misleading! I wonder how many women listened to his reassurance and just signed??? They next day they were kind enough to offer me the Honda Rate which all the other dealers were offering without these horrific provisions. Seriously? We walked away of course and found a better equipped model for a lower price AND lower interest rate down the street. Will never ever set foot in this dealer and will make sure no one I care about does the same. More

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Great vehicle - Honda Passport. Worse paperwork experience ever! Charged $500 for document/paperwork fee, and 3 weeks later still waiting on ANY paperwork!!! No paperwork received t Worse paperwork experience ever! Charged $500 for document/paperwork fee, and 3 weeks later still waiting on ANY paperwork!!! No paperwork received the day of sale - no bill of sale, registration, truth in lending, etc., etc.!!! Also, as one person commented previously, they add stuff that is NOT on the sticker price and refuse to remove it! We have walked away in the past for things such as this, and really wish we had walked away this time! This is pretty "sleazy tactics" as the previous commenter said. Watch out for this dealership - I feel we got taken for a "ride" now, and I don't mean a test drive! Sales person was great, however! Have contacted the dealer for paperwork to no avail! You can do better than this. Have absolutely NO proof of ownership at this time - where are our copies of what we signed??? Never have had issues like this from previous dealerships. More

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Buying our CRV at Napleton Honda was a pretty good experience. But having to write 15 words in the survey is irritating. experience. But having to write 15 words in the survey is irritating. More

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Love my new Hr-v. Kevin was awesome he helped us find the perfect car. We had our Kia stolen and everyone was so nice helping us find a replacement car . Great job. Kevin was awesome he helped us find the perfect car. We had our Kia stolen and everyone was so nice helping us find a replacement car . Great job. More

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