Kevin Arriaza

I'd give them no stars if I could. On 11/13/2024 I received a call from Parkway asking if I would like a free oil change because I was a loyalty member. I said excellent and scheduled On 11/13/2024 I received a call from Parkway asking if I would like a free oil change because I was a loyalty member. I said excellent and scheduled. I also wanted my brakes looked at and the blower motor is making a whining noise. I received this in response and I decided to go ahead with only the oil change. I even called once again to confirm it was going to be free after seeing the estimate and was told it would be. As i arrive to pick up my vehicle I was met with a charge for an oil change? I was upset and Ron said a manager would reach out to me. I went home discussing options about my valve stem. I called and scheduled for this AM for a valve stem. When I got there I was told I would also need a sensor at a very extensive cost and they wondered if I knew of anyone ordered the part I would need???? First off, I'm confused as to why this wasn't mentioned previously and why I wouldn't be quoted for it but also why would I have any knowledge on your product ordering? If you knew braking the cap meant breaking the valve stem AND the sensor, it should have been quoted. I am upset. If this is how you treat customers, they have a right to know you absolutely do not care about their property and/or their peace of mind when you do have their property in your hands. The lack of communication in this establishment is beyond appalling. Bad service, bad communication. 0/10 More

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Yaro and Kevin were very helpful with my car purchase and my trade as well!!!First time buying at Parkway!!! my trade as well!!!First time buying at Parkway!!! More

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Yaro was a very nice and kind person who helped me find a car today, i was looking for Honda and Toyota and ended up buying a Toyota today ! car today, i was looking for Honda and Toyota and ended up buying a Toyota today ! More

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I bought my first new car at this dealer and was very happy with the service that Yaro and Mike provided. happy with the service that Yaro and Mike provided. More

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Friendly efficient knowledgeable welcoming clean accommodating seamless accessible contactable service oriented flexible affable concise personable likable agreeable pleasing accommodating seamless accessible contactable service oriented flexible affable concise personable likable agreeable pleasing More

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Yaro the best of the best! !! Wrapped up my new car in lightening speed!!! So happy!!! !! Wrapped up my new car in lightening speed!!! So happy!!! More

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From the moment we walked into the dealership to the moment our car was delivered , Nathaniel provided us with exceptional customer service. He was very informative, helpful and resourceful. He was read moment our car was delivered , Nathaniel provided us with exceptional customer service. He was very informative, helpful and resourceful. He was ready to answer any and every question we had about a vehicle. He took time to search through the inventory and show us different options and vehicles that will best suit us. Not once did we feel rushed to buy a car, nor as if he was trying to deceit us into making a deal. Very pleasant experience working with Nathaniel, and I would definitely recommend anyone to ask to work with him directly if they ever visit Parkway Toyota! More

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The sale man was very help full and easy to work with over all it was great experience over all it was great experience More

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Great dealership and great salesman! Could not have been happier with the experience. Fast and easy. Could not have been happier with the experience. Fast and easy. More

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Great place to buy a car. Everyone was helpful . It’s a beautiful place- nice and clean l!!! Yaro stayed in touch with me for 2 months until my car arrived! Will send friends and family here. 5 stars!!! beautiful place- nice and clean l!!! Yaro stayed in touch with me for 2 months until my car arrived! Will send friends and family here. 5 stars!!! More

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