Keven Garcia | Page 5

I made an inquiry about a vehicle's availability and pricing. I received an invoice that included a surprise "Reconditioning fee." When I asked what services were performed (e.g., tire replacement, tran pricing. I received an invoice that included a surprise "Reconditioning fee." When I asked what services were performed (e.g., tire replacement, transmission fluid change, brake pad replacement), I was informed that only an oil change had been done and that the fee was non-negotiable. The sales representative, Kevin, suggested that I look elsewhere if I was not satisfied with the terms. This dealership's lack of transparency, integrity, and failure to honor the advertised sale price is concerning. I recommend thoroughly reviewing all documentation and comparing prices before making a purchase here. More

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I have had 3 Mitsubishi cars. The 1st and 3rd were bought at RC Hill. The 2nd Mitsubishi was from another dealership because I moved and RC Hill was almost 3 hours away. When it c The 1st and 3rd were bought at RC Hill. The 2nd Mitsubishi was from another dealership because I moved and RC Hill was almost 3 hours away. When it came time to trade my heart said RC Hill so I did the drive to DeLand. I plan on moving out of state but if I am still in Florida when it comes time to trade it will definitely be at RC Hill Mitsubishi. More

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I won’t be shopping anywhere else for a car. RC Hill has my business for life! Robert and crew were all absolutely phenomenal! I dreaded having to buy a nee car but they actually made the proces RC Hill has my business for life! Robert and crew were all absolutely phenomenal! I dreaded having to buy a nee car but they actually made the process, dare I say it, pleasant! Just one note to Mr. Hill: you need some diet drinks for us health conscious shoppers 😝 More

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This is the 3rd car I have bought from RCHill Mitsubishi. This agency is family owned and the whole staff is amazing. Alexa Hill sold me my new car and she was very knowledgeable, professional, and friendly. This agency is family owned and the whole staff is amazing. Alexa Hill sold me my new car and she was very knowledgeable, professional, and friendly. She is really amazing. The service department is always very good. More

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Buen servicio y rapidez. El vendedor Keven es super y habla español para las personas que lo necesiten. El vendedor Keven es super y habla español para las personas que lo necesiten. More

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Keven and Eddie are amazing to work with. This dealership made the buying process so easy and stress free. Highly recommend! This dealership made the buying process so easy and stress free. Highly recommend! More

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RC Hill Dealership of DeLand, FL has top of the line Salesmen their services is Extremely superior, And My salesman Mr. Matthew Yeisley was extremely Professional kind and very polite and patient. I wou Salesmen their services is Extremely superior, And My salesman Mr. Matthew Yeisley was extremely Professional kind and very polite and patient. I would most definitely recommend my Family and Friends to visit this place. Once again I would like to thank you all for helping me make the right choice while making my decision to make my first rel purchase after 3 years. I really love my 2024 Mitsubishi Outlander. Blessings To All Of You! More

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Had a very good experience at RX hill Deland. Everyone was great and experienced great people in all the departments Everyone was great and experienced great people in all the departments More

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Good service very attentive personnel and good knowledge everything was smooth and fast highly recommend this place. everything was smooth and fast highly recommend this place. More

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A trade in of my vehicle resulted in me buying a used vehicle w a Acura SAFETY recall that may render the vehicle unsafe to operate and inoperable w a severely damaged motor; with possible crash and/or f vehicle w a Acura SAFETY recall that may render the vehicle unsafe to operate and inoperable w a severely damaged motor; with possible crash and/or fire hazard risk. (NHSTA) (note: w STOP SALE directive to Acura dealers). My salesperson Keven provided a Carfax to me as I requested with the recall noted (Feb 9, 2023). He remarked that it was a very nice one owner car, w low miles and a very good service record. I acknowledged his remarks but I DID NOT take note of, nor review and research the safety recall myself. Keven faithfully did what was asked of him. He is NOT at fault. My complaint is NOT with my salesperson KEVEN but w RC Hills management placing this car for sale with a noted 10 point safety inspection (sticker one window) but NOT disclosing the NHSTA safety recalI. RC Hill serviced and offered call for sale in mid April 2023; 1 1/2 months after the safety recall was notified to CARFAX in February 2023. Maybe RC Hill should have placed this car on the wholesale market while Acura managed the safety recall of this vehicle; NOT expose it to retail buyers. I needed a reliable safe car and was NOT sold one. My advice to buyers; ask for and receive CARFAX reports, read them carefully (I did not) and research any recalls before purchasing a used car. I will NOT shop for a vehicle at RC Hills Mitsubishi in Deland ever again. And I will not refer customers/friends to them. Very frustrating. It could have been a better experience if RC Hills management was looking out for the customers first best interest; owning and operating a safe vehicle on and after the day of purchase. Do your homework at home, don't wait til you get to the dealership. More

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